11 troubleshooting, The monitor does not switch on, The monitor is on, but there is no picture – Philips 191TE2L User Manual
Page 28: General monitor issues, Monitor channel issues, Picture issues
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11 Troubleshooting
This section describes commonly encountered
issues and suggested solutions.
•
Check that the correct channellist is
selected.
No digital channels were found during the
installation:
•
Check that the monitor supports DVB-T
or DVB-C in your country. See the listed
countries on the back ofthe monitor.
General monitor issues
The monitor does not switch on:
•
Disconnectthepowercablefromthe
power outlet. Wait for one minute then
reconnect it.
•
Check that the power cable is securely
connected.
The remote control is not working properly:
•
Check that the remote controlbatteries
are correctly inserted accordingto the
+/- orientation.
•
Replacethe remote control batteries if
they are flat or weak.
•
Clean the remote control and monitor
sensor lens.
The standby light on the monitor blinks red:
•
Disconnectthepowercablefromthe
power outlet. Wait until the monitor
cools down before reconnectingthe
power cable. Ifthe blinking reoccurs,
contact Philips ConsumerCare.
The monitor menu is in the wrong language
•
Changethemonitormenutoyour
preferred language.
When turning the monitor on/off/to standby,
you hear a creaking sound from the monitor
chassis:
•
No action IS required. The creaking sound
IS normal expansion and contraction of
the monitor as it cools and warms up.
This does not impact performance.
Monitor channel issues
Previously installed channels do not appear in
the channel list:
Picture issues
The monitor is on, but there is no picture:
•
Check that the antenna is properly
connected to the monitor.
•
Check that the correct device is selected
as the monitor source.
There is sound but no picture:
•
Check that the picture settings are
correctly set.
There is poor monitor reception from an
antenna connection:
•
Check that the antenna is properly
connected to the monitor.
•
Loud speakers, unearthed audio devices,
neon lights, high buildings and other large
objects can influence reception quality.
If possible, try to improve the reception
quality by changingthe antenna direction
or moving devices away from the monitor.
•
Ifreception on only one channel is poor,
flne tune this channel.
There is poor picture quality from connected
devices:
•
Check that the devices are connected
properly.
•
Check that the picture settings are
correctly set.
The monitor did not save your picture
settings:
•
Check that the monitor location is set to
the home setting. This mode offers you
the flexibilityto change and save settings.
The picture does not fit the screen; it is too
big or too small:
•
Tryadifferentpictureformat.
The picture position is incorrect:
26 EN