IC Realtime 1080P (Full HD over coax) HD-SDI / HDcctv 20x Optical PTZ - Manual (Page 34)

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5 FAQ
5.1 Daily Maintenance
Please clean dome cover regularly to get vivid image.
Handle the cover with care. Use water to wash. Don’t use cloth to clean.
Use mild detergent to clean if there is too much dust.
Note:
The sweat from your hand may erode plating surface, your nail may scrape dome cover result in blur image.
5.2 Problems and Solutions
SYMPTOM CAUSE SOLUTION
Red LED is not on.
z
24V AC does not apply to
the power. Or connection is
too loose.
z Power off or Transformer
problem.
z Check 24V AC power is
connected or properly
earthed.
z Check power supply condition
or check 24V transformer.
No self-diagnosis,
no video signal
when I connect
dome to power.
Red LED light is on
z
24V AC power is low
z Something wrong with power
socket.
z Use multimeter to check
dome load.
z Please contact retailer to
replace power socket.
Power supply is inadequate. Replace power socket. No self diagnosis.
There is a noise
Mechanical malfunction. Need electrical engineer help.
Video signal loss
occurs in high speed
rotation. Power supply is not sufficient Replace power socket.
Circuit connection is too loose. Connect tightly. Video signal is not
successive
Video switch or power problem Need electrical engineer help.
Focus is in manual mode. Control manually. Video is not clear.
Dome cover is dirty. Wash dome cover
During camera
switch, there is a tilt
movement in the
monitor. Camera power is not in the same
Phase. When several domes are
connected to one transformer,
please connect the transformer
output cable to the domes’ same
side.