Chapter 3, Contacting drawmer, Ds101 general information – Drawmer DS101 500 Series Noise Gate User Manual
Page 15: If a fault develops

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DS101
- Noise Gate for 500 Series Systems
For warranty service please call Drawmer Electronics Ltd. or their
nearest authorised service facility, giving full details of the difficulty.
A list of all main dealers can be found on the Drawmer webpages.
On receipt of this information, service or shipping instructions will be
forwarded to you.
No equipment should be returned under the warranty without prior
consent from Drawmer or their authorised representative.
For service claims under the warranty agreement a service Returns
Authorisation (RA) number will be issued.
Write this RA number in large letters in a prominent position on the
shipping box. Enclose your name, address, telephone number, copy of
the original sales invoice and a detailed description of the problem.
Authorised returns should be prepaid and must be insured.
All Drawmer products are packaged in specially designed containers
for protection. If the unit is to be returned, the original container must be
used. If this container is not available, then the equipment should be
packaged in substantial shock-proof material, capable of withstanding
the handling for the transit.
CONTACTING
DRAWMER
Drawmer Electronics Ltd., will be pleased to answer all application
questions to enhance your usage of this equipment.
Please address correspondence to:
Drawmer (Technical Help line)
Coleman Street
Parkgate
Rotherham
S62 6EL
UK
Alternatively contact us by E-mail on :
Further information on all Drawmer dealers, Authorised service
departments and other contact information can be obtained from our
web pages on:
http://www.drawmer.com
DS101 GENERAL INFORMATION
CHAPTER 3
IF A FAULT DEVELOPS