Crosman 397 (2007-Present) User Manual
Owner's manual, Sheridan, Benjamin
Congratulations and thank you for purchasing the Sheridan C9 Series or Benjamin Model 397 or 392 pump airgun. Please
read this owner's manual completely. And remember, this airgun is not a toy. Treat it with the same respect you would a
firearm. Always carefully follow the safety instructions found in this owner's manual and keep this manual in a safe place
for future use.
If you have any questions regarding your new airgun, please contact Crosman at 1-800-7AIRGUN, 585-657-6161 or
www.crosman.com and ask for Customer Service.
Operating Procedures
Section 1. Learning the Parts of Your New Airgun
Section 5. Aiming and Firing Safely
Section 2. Operating the Safety
Section 6. Removing a Jammed BB or Pellet
Section 3. Pumping the Airgun
Section 7. Maintaining Your Airgun
Section 4. Loading and Unloading Pellets
Section 8. Reviewing Safety
1. Learning the Parts of Your New Airgun.
Learning the names of the parts of your new airgun will help you to understand your owner's manual. Use this manual to
increase your enjoyment of this airgun.
2. Operating the Safety
2.1 To Put the Airgun "ON SAFE":
• Locate the safety directly in front of the trigger.
• Push the safety from the left side all the way in (Fig. 1).
The safety is not
"ON SAFE" unless it is pushed all the way in and the RED ring around the
safety is NOT showing.
Like all mechanical devices, an airgun safety can fail. Even when the
safety is "ON SAFE", you should continue to handle the airgun safely.
NEVER point the airgun at any person. NEVER point the air gun at
anything you do not intend to shoot.
2.2 To Take the Airgun "OFF SAFE":
• Push the safety from the right side all the way in.
When you can see the
RED ring around the left side of the safety, the airgun is "OFF SAFE" and
can be fired.
3. Pumping the Airgun
• Put the airgun "ON SAFE". (See Step 2.1)
• Open the forearm all the way until it stops (Fig. 2). Be sure to hold the forearm
firmly as you open it. It could spring back into the closed position, possibly
causing injury. Place your hands in the same positions shown in Fig. 2 in order
to avoid being pinched, should you lose hold of the forearm. Do not twist the
forearm while pumping. Use straight strokes to prevent breakage.
• Be sure to use at least three pumps (but no more than 8) to prevent the barrel
from jamming with a pellet remaining in the barrel after firing.
• Return the forearm to the original closed position with a smooth stroke. Be sure
to hold the forearm firmly as you close it.
Note: You must follow the procedure for pumping, loading and firing your
airgun each time you shoot.
4. Loading and Unloading Pellets
4.1 Loading a pellet
• Put the air gun "ON SAFE." (See Section 2.1)
• Point the airgun in a SAFE DIRECTION.
• Open the bolt by pushing the bolt handle up and pulling it all the way back
until you hear two clicks and the bolt stays rearward. (Fig. 3)
• With the bolt open, place one pellet, nose first, in to the loading port. (Fig. 4)
• Lightly push the pellet in to the barrel by moving the bolt to the full forward
position.
• Push the bolt handle down to lock.
• Be sure the bolt is closed and locked before firing.
4.2 Unloading Pellets
• The most common way to unload pellets is to fire your airgun in a SAFE
DIRECTION after following Section
5 on aiming and firing safely.
• You can also follow the directions
under Section 6 on removing a
jammed pellet.
YOU AND OTHERS WITH YOU SHOULD ALWAYS WEAR SHOOTING GLASSES TO PROTECT YOUR EYES.
READ ALL INSTRUCTIONS BEFORE USING.
BUYER AND USER HAVE THE DUTY TO OBEY ALL LAWS ABOUT THE USE AND OWNERSHIP OF THIS AIRGUN.
PERFORMANCE: Many factors can affect velocity, including brand of projectile, type of projectile, lubrication, barrel
condition and temperature.
REPAIR SERVICE
If your airgun needs repair, we recommend you take or send it to your nearest Crosman Authorized Service Station. DO
NOT ATTEMPT TO DISASSEMBLE IT! Your airgun requires special tools and fixtures to repair it. Any disassembly or
modification not performed by an Authorized Service Station will void the warranty.
A SPECIAL CUSTOMER SERVICE
Crosman Authorized Service Stations will unjam your airgun at no cost during the warranty period.
LIMITED ONE YEAR WARRANTY
This product is warranted to the retail consumer for one year from date of retail purchase against defects in material and
workmanship and is transferable. To register the serial number of your gun, please return the airgun registration form. The
warranty is not conditioned on the return of the card. You should retain the original sales receipt as record of date of
purchase.
WHAT IS COVERED
Replacement parts and labor. Transportation charges to consumer for repaired product.
WHAT IS NOT COVERED
Transportation charges to Authorized Service Station for product. Damages caused by abuse, modification or failure to
perform normal maintenance - see Owner's Manual. Any other expense. CONSEQUENTIAL DAMAGES, INCIDENTAL
DAMAGES, OR INCIDENTAL EXPENSES INCLUDING DAMAGE TO PROPERTY. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
HOW TO OBTAIN WARRANTY PERFORMANCE
U.S. Customers- Locate nearest service station (see www.Crosman.com or call Crosman customer service at 800-724-
7486 for list of stations). The service station will give you details of how to proceed with sending the item in for repair. You
must contact the station prior to shipping your product.
Canadian Customers- Contact Crosman Parts & Service- 611 Neal Drive Peterborough, ON K9J 6X7. 705-749-0206.
International Customers- Please return product to your nearest distributor. If you do not know your distributor, please call
585-657-6161 and ask for our International Department for assistance.
IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF RETAIL PURCHASE. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
To the extent any provision of this warranty is prohibited by federal, state or municipal law, which cannot be preempted, it
shall not be applicable. This warranty gives you specific legal rights and you may also have other rights, which vary, from
state to state.
BENJAMIN, SHERIDAN, CROSMAN, PELLGUNOIL and CROSBLOCK are registered trademarks of Crosman Corporation
in the United States.
5. Aiming and Firing Safely
5.1 Aiming the Airgun
• Always point your airgun in a SAFE DIRECTION.
• Follow the instructions for pumping (Section 3) and loading pellets (Section 4.1)
• You and others with you should always wear shooting glasses to protect your eyes.
• Do not shoot at hard surfaces or at the surface of water. The pellet may bounce
off or ricochet and hit someone or something you had not intended to hit.
• Always choose your target carefully. For example, you may wish to shoot at
paper bulls-eye targets that are attached to a safe backstop such as the
Crosman 850 Target Trap. A heavy blanket should be hung behind the target
trap to prevent ricochet should you miss the backstop.
• Your airgun is designed for target shooting and is suited for both indoor and
outdoor use. Always remember to place your target carefully. THINK about
what you will hit if you miss the target.
• The airgun is correctly aimed when the front sight blade is positioned exactly in the center of the notch of the rear
sight. The top of the front sight blade should be even with the top of the notch in the rear sight. The bulls-eye should
appear to rest on the top of the front sight. (Fig. 5)
• When you are sure of your target and backstop, and the area around the target is clear, take the airgun "OFF SAFE"
(see Section 2.2) and pull the trigger to fire.
NOTE: You must follow the procedure for pumping, loading and firing
your airgun each time you shoot. (see Sections 3-4)
5.2 Sight Adjustment
The rear sight may be adjusted to shoot higher or lower (elevation). Turn the
rear sight elevation screw clockwise to make the pellet hit higher on the
target. Turn the screw counterclockwise to make the pellet hit lower on the
target (Fig 6.)
6. Removing a Jammed BB or Pellet
• Put the airgun "ON SAFE".
• Open the bolt all the way.
• With the bolt in the open position, insert a ramrod in to the muzzle end of
the barrel and gently push the jammed pellet in to the pellet loading port
(forward of the bolt). (Fig.7)
• Do not reuse the pellet again.
• If you are not able to unjam your airgun by
following the unloading procedure, take no
further action. An Authorized Service Station
will unjam your airgun (no cost during the
warranty period).
7. Maintaining Your Airgun
• Before you attempt to oil your airgun, make
sure the gun is unloaded and air has been
removed (see section 4.2.)
• Your airgun will maintain proper function longer if you oil it every 250 shots. Put 1 drop of Crosman Pellgunoil® on the
pump lever pivots and rivets. (Fig 8) DO NOT use petroleum distillate based oil or solvent and DO NOT over-oil as
this can cause damage to your gun.
• A light coat of Pellgunoil on the barrel helps prevent rust.
• DO NOT MODIFY OR ALTER YOUR AIRGUN. Attempts to modify
the airgun in any way inconsistent with this manual may make your
airgun unsafe to use, cause serious injury or death, and will void
the warranty.
• If you drop your airgun, visually check to see that it works properly
before you use it again. If anything seems changed, like a shorter
or weaker trigger pull, this may mean worn out or broken parts.
Call Crosman customer service for assistance before using
your airgun again.
9. Reviewing Safety
• Never point the airgun at any person or at anything you do not intend to shoot.
• Always treat the airgun as though it is loaded and with the same respect you would a firearm.
• Always aim in a SAFE DIRECTION. Always keep the muzzle of the airgun pointed in a SAFE DIRECTION.
• Always keep the airgun on safe until you are ready to shoot.
• Always check to see if the airgun is "ON SAFE" and unloaded when getting it from another person or from storage.
• Always keep your finger off the trigger and out of the trigger guard until ready to shoot.
• You and others with you should always wear shooting glasses to protect your eyes.
• If your reading or prescription glasses are not safety glasses, make sure you wear shooting glasses over your regular glasses.
• Use the proper size pellet for your airgun: .20 caliber (5.0 mm) pellet only for the C9 Series, .177 caliber (4.5 mm)
pellet only for the 397 and .22 caliber (5.5 mm) pellet only for the 392.
• Never reuse ammunition.
• Do not shoot at hard surfaces or at the surface of water. The pellet may bounce off or ricochet and hit someone or
something you had not intended to hit.
• Place the backstop in a location that will be safe should the backstop fail.
• Your backstop should be checked for wear before and after each use. All backstops are subject to wear and will
eventually fail. Replace your backstop if the surface is worn or damaged or if a ricochet occurs.
• Do not attempt to disassemble or tamper with your airgun. Use an Authorized Service Station. Using unauthorized
repair centers or modifying the function of your airgun in any way may be unsafe and will void your warranty.
• Always keep your CrosBlock® trigger block in place when storing this airgun. Store airgun in a secure location. (See
CrosBlock instructions packaged with this airgun for assistance)
• Before you store your airgun, make sure that it is unloaded, not charged, and that the airgun is "ON SAFE."
SPECIFICATIONS
Crosman Corporation
Routes 5 & 20,
P.O. Box 308
E. Bloomfield, NY 14443
www.crosman.com
1-800-7AIRGUN
397-515
Mechanism/Action
Single Shot Bolt-Action
Caliber/Ammunition:
C9 Series:
397:
392:
Lead Airgun Pellet
.20 cal. (5 mm)
.177 cal. (4.5 mm)
.22 cal. (5.5 mm)
Weight
5.5 lbs. (2.5 kg)
Length
36.75 inches (92.3 cm)
Sights
Front: Fixed
Rear: Adjustable for Windage and Elevation
Power Source:
Pneumatic pump action - up to 8 pumps
Safety:
Cross bolt
Velocity
C9 Series:
397:
392:
Up to 675 fps (205.8 mps)
Up to 800 fps (243.8 mps)
Up to 685 fps (208.8 mps)
THIS AIRGUN IS INTENDED FOR USE BY THOSE 16 YEARS OF AGE OR OLDER.
Sheridan
®
Blue Streak and Silver Streak C9 Series .20 Caliber
Benjamin
®
Model 397.177 Caliber
Model 392 .22 Caliber
Single Shot Pellet Pump Airgun
OWNER'S MANUAL
READ ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL BEFORE USING THIS AIRGUN
Push in from left for “ON SAFE”; push in from
right for “OFF SAFE”.
FIG. 7
WARNING:
Not a toy. Adult supervision required. Misuse or careless use may cause serious injury or
death. The Model C9 Series may be dangerous up to 700 yards (640 meters). Model 397 may be dangerous up to
550 yards (503 meters) Model 392 may be dangerous up to 750 yards (686 meters).
!
WARNING:
Lead pellets. Do not inhale dust or put pellets in mouth. Wash hands after handling. This
product contains lead, a chemical known to the State of California to cause cancer and birth defects (or other
reproductive harm.)
!
WARNING:
Keep the airgun in the "ON SAFE" position until you are actually ready to shoot.
!
WARNING:
Never pump your airgun more than 8 times. Over-pumping can cause major damage to your
air rifle. Pumping more than 8 times may also leave a small amount of air in the air rifle after it is fired which may
allow you to fire a second shot without additional pumping.
!
WARNING:
Always hold the forearm firmly when pumping the forearm to prevent possible injury.
!
WARNING:
Use .20 (5 mm) caliber pellets only in your Model C9 Series. Use .177caliber (4.5 mm) pellets
only in your Model 397. Use .22 (5.5 mm) caliber pellets only in your Model 392. Never reuse pellets. Use of any
other ammunition can cause injury to you or damage to the airgun.
!