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Troubleshooting, Tr 7 – Kenwood EM 618 User Manual

Page 21

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Troubleshooting

II

№0

phone IS not working properly, check the following list of problems and solutlorxs. It you are still

unable to resolve the problem, contact your dealer or service provider.

Problem

Solution

Cannot make or racetve cala.

• Make sure the phone is turned on.

• Make sure the battery IS charged

• Make sure №e Si|^ StrengSi con ie vtsa^ie on the dtaplay.

• Make sure cans rtave not been resmctad by security features such as

Cal Barring and Fixed Nwnber Dialing

• Idake sure your ca№ have not been redirecled

• Make sure the proper SIM card «ineerted correctly.

The battery icon does not turn cn ehen the

btftery is bang recharged.

• Make sure the travel AC charger is properly connected 10 the phone

and AC otSiai.

• Make sure iha baiteiy end charger contacts are dean.

Theaudo courxtft weak

• Make sure the vdune IS not set 100 kMt

The phone does not nng.

sura the sHeni or vtualOfset№gs are not selected

• Move the phorw away from axtemal nose sources

• Make aure you have not dwened inooming cMs

The LCD is not dev.

• MMteauretheoonlraataMBngisnottoolow.

The keypad doesn’t hmdm

• Make sure the keypad is nd locked.

• flifiM the hind^tone by removing and rein Ming the battery pick

it possibie. IWsi turn oft the herKtehone power

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