Troubleshooting – Kenmore 665.1629 User Manual
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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
Dishes are not completely clean
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
W as the door opened during the cycle or was the power
interrupted? The START button light will begin flashing when
the door is opened during a cycle or when the power is
interrupted. M ake sure the door is fully closed and latched.
Press START to resume the cycle.
Is the right cycle selected? Refer to the “Cycle Selection
Charts.”
Is there power to the dishwasher? Has a household fuse
blown or circuit breaker tripped?
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is norm al for certain cycles to repeatedly pause for several
seconds during the wash cycle.
Dishwasher will not fill
Is the overfill protection float able to move up and down
freely? Press down to release.
Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water. Refer to the
“Dishwasher Efficiency Tips” section.
A delay automatically occurs in some wash and rinse cycles
until the water reaches the proper temperature.
Water remains in the dishwasher
Is the cycle complete?
Detergent remains in the covered section of the
dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
White residue on the front of the access panel
W as too much detergent used? Refer to the “Detergent
Dispenser" section.
Is the brand of detergent making excess foam? Try a different
brand to reduce foam ing and eliminate buildup.
Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic sm ell? Run a vinegar
rinse as described in the section “Spotting and filming on
dishes.”
Condensation on the kitchen counter (built-in models)
Is
the
dishwasher
aligned
with
the
countertop?
Moisture
from
the
vent
in
the
dishwasher
console
can
form
on
the
counter.
Refer to the Installation Instructions for more information.
Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the “Dishwasher
Loading” section.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.
Do you have hard water? You may need to increase the
amount of detergent you are using. Refer to the “Detergent
Dispenser” section. Also, you may need to switch to a
detergent with a phosphorus content of 8.7%.
Is
detergent
caked
in
dispenser?
Use
fresh
detergent
only.
Do
not
allow
detergent
to
sit
for
several
hours
in
a
wet
dispenser.
Clean dispenser when caked detergent is present.
Is
the
pump
or
spray
arm
clogged
by
labels
from
bottles
and
cans?
If
you
wash
bottles
and
cans
in
your
dishwasher,
check
for labels clogging the pump or spray arm.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. A booster
pump on the water supply can be added if pressure is
too low.
Are high suds slowing the wash arm? Never use soap or
laundry detergents. Use recom mended dishwasher
detergents only.
Spots and stains on dishes
Spotting and filming on dishes
Is
your
water
hard
or
is
there
a
high
m ineral
content
in
your
water?
Conditioning
the
final
rinse
water
with
a
liquid
rinse
aid
helps
eliminate
spotting
and
filming.
Keep
the
rinse
aid
dispenser filled.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. A booster
pump on the water supply can be added if pressure is too
low.
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