Troubleshooting, Faceplate, Always make these initial checks first – Kenmore 625.3486 User Manual
Page 20: Service tech. information 5a. troubleshooting
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SECTION 5
SERVICE TECH. INFORMATION
5A.
TROUBLESHOOTING
Keep this manual with your water softener. If repairs are needed, the service technician must have the in
formation on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345.
FACEPLATE
SALT ^
LEVEL
ADJUST
SIGNAL
LIGHT
ADJUST
Sears Water Line
for Customer Assistance
1
’
800
-
426’9345
LOW
SALT
o
/V
ON/OFF
HOLD
RECH/URGE TONIGHT
RECHARGE NOW
v
High Flow
Deluxe Demand Water Softener
with Dual Segment Electronic Display
ALWAYS MAKE THESE INITIAL CHECKS FIRST
1. Does the time display show the correct time of
day?
- - If display is blank, check power source to the
soft-ener.
- - If time is flashing, power was off for over 24
hours. The softener resumes normal operation
but regenerations occur at the wrong time.
--If an error code (Example: Err3) shows in the
faceplate display, go to AUTOMATIC ELEC
TRONIC DIAGNOSTICS.
2. Plumbing bypass valve(s) must be in full service
position.
3. The inlet and outlet pipes must connect to the
softener inlet and outlet respectively.
4.
Is the transformer plugged into a "live",
grounded wall outlet, and the power cable
fastened securely?
5. The valve drain hose must be free of kinks and
sharp bends, and not elevated over 8 ft. above the
floor.
REMOVE THE TOP COVER AND SALT TANK
COVER
6. Is there salt in the storage tank?
7. Is the brine tubing connected? (See water flow
diagrams).
8. Is the brine valve float set right? (See page 23).
9. Press the SELECT button 2 times to display the
hardness setting. Be sure it is the correct setting
for the household's water supply. (Make a
hardness test of the raw water and compare with
the hardness setting. Also test a soft water
sample to verify if a problem exists.) Press the
SELECT button twice more to return to present
time in the display.
If you do not find the problem after making initial
checks, do the MANUAL INITIATED ELECTRONIC
DIAGNOSTICS, and the MANUAL ADVANCE
REGENERATION CHECK.
20