Kenmore 565.60584 - Manual (Page 31)

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Check your problem by using the chart below and try the solutions for each problem. If
the microwave oven still does not work properly, contact the nearest authorized service
center.
TROUBLE CAUSE REMEDY
ERROR message
(ERROR 1 or ERROR
2 ) appears in the
display window.
• ERROR 1 light if door is
opened before time
countdown appears in the
display.
• ERROR 2 light ifthe oven has
not been plugged info a
power supply cord for more
than 5 minutes when you start
a Sensor Cooking.
• Touch STOP/CLEAR and
restart using Time
cooking on page 13.
• Touch STOP/CLEARand
wait for 5 minutes to
restart from step 1 of
Sensor Cooking on
page 15. .
Why couldn't 1 get good
results even though 1
cooked food using
Auto Sensor Cooking. • The food was not covered
properly.
• STOP/CLEAR was pressed
or the door was opened while
the sensor was programming
the right cooking time and
power level.
• The food being cooked was
not suitable for Auto Sensor
Cooking.
• There may have been too
much or not enough food to
ensure proper results from
Auto Sensor Cooking.
• See page 20 - 22 for
instructions on how to
prepare food.
• Do not open the door or
press STOP/CLEAR
while display shows
SENSOR COOKING.
• Use Time Cooking.
(see page 13)
• When cooking more than
2 lbs or less than 4 oz. of
food, use Time Cooking
on page 13.
When the oven is
plugged into a wall
outlet for the first time,
it does not work
properly.
• The microcomputer used in
the oven control may
temporarily become
scrambled and fail to function
as programmed.
• Unplug the oven from the
wall outlet and then plug it
back in.
Light reflection around
the outer case.
• This light is from the oven
light located outside the oven
cavity. -
Noise coming from the
turntable when the
oven is turned on.
• Noise occurs when the
tuntable roller rest and cavity
bottom are dirty.
• Clean the turntable roller
rest cavity bottom. .
How are the boil-overs
avoided.
• Small utensil is used. • Use a larger utensil than
usual for cooking.
Noise coming from the
oven when reducing
power. » When cooking with a power
other than P100, the oven
cycle to obtain the lower
power level.
The clicking noise can be
heard when the oven cycles.
This is normal.
-
Oven will not start. • Electrical cord for oven is not
plugged in.
• Door is open.
• Wrong operation is set.
• Plug into the outlet
• Close the door and fry
again.
• Check instructions,
(pages 12-18)
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