Ivoubleshooting guide (cent.) – Kenmore ULTRA WASH 15838 User Manual
Page 21
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IVoubleshooting Guide (cent.)
Dishes are not cleaned completely (cont.)
PROBLEM ...
CAUSE...
SOLUTION...
Food soil left on
Detergent cakes in dispenser
Use fresh detergent only. Do not allow detergent to sit
dishes
(cont.)
for several hours in a wet dispenser. Check dispenser
for caked detergent. Clean dispenser when caked deter
gent is present.
Pump or spray arm
Remove labels before washing bottles and cans or wash
clogged by labels from
by hand. Refer to the “Tips for washing special items"
bottles and cans
section, page 18.
Insufficient fill caused by
Home water pressure should be 20 to 120 psi
low water pressure
(138-828 kPa) for proper dishwasher fill. A booster
pump on the water supply may be necessary if pressure
is too low.
Slowdown of wash arm due
Never use soap or laundry detergents. Use recom-
to high suds
mended dishwasher detergents only.
Spots or stains on dishes
Spotting and filming
Hard water or high mineral
Conditioning the final rinse water with a liquid rinse agent
content in water
helps eliminate spotting and filming. Keep the dispenser
full with a rinse agent at all times.
Water temperature is too low
Use the Water Heat option. If needed, turn home
water heater up to ensure water entering dishwasher is
120°F (49°C) minimum. Refer to the “Water temperature
tips” section page 12.
Use of incorrect detergents
Use recommended dishwasher detergents only.
Incorrect amount of
Refer to the “Using the detergent dispenser” section,
detergent
page 11. Heavy soil and/or hard water generally require
extra detergent.
Use of ineffective detergents
Detergent should be fresh. Store in a cool, dry place,
preferably in an airtight container. Discard lumpy detergent.
Insufficient fill caused by low
Home water pressure should be 20 to 120 psi (138-828
water pressure
kPa) for proper dishwasher fill. A booster pump on the
water supply may be necessary if pressure is too low.
NOTE:
To remove spots and film from dishes, try a
vinegar rinse.
1. Wash and rinse as usual using the No Heat Dry option.
2. Remove all metal items.
3. Put 2 cups (500 mL) white vinegar in a container on
the bottom rack.
4. Run dishwasher through complete washing cycle.
Vinegar will mix with wash water.
Siiica film or etching
A water chemical reaction
It may not be possible to prevent problem, except by
(silica film is a white
with certain types of glass-
hand washing. To slow this process, use a minimum
iridescent deposit;
ware. Usually caused by
amount of detergent but not less than 1 tablespoon per
etching is a
some combination of soft
load. Use a liquid rinse agent and underload the dish-
cloudy film)
or softened water, alkaline
washer to allow thorough rinsing. Silica film and etching
washing solutions, insufficient
are permanent and cannot be removed. Use the No
rinsing, overloading
the dishwasher, and heat
of drying.
Heat Dry option.
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