Lïoublesliooting guide – Kenmore ULTRA WASH 15838 User Manual
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lïoublesliooting Guide
Dishwasher is not operating properly
PROBLEM ...
CAUSE...
SOLUTION...
Dishwasher does
not run or stops
during a cycle
Door not closed
Wrong cycle selected
No or improper power
supplied to dishwasher
Motor stopped due to
overload
No water supplied to
dishwasher
Make sure door is closed and securely latched.
Refer to the “Cycles” section, page 13.
Check to see if household fuse or circuit breaker is
blown or tripped.
Motor will automatically reset itself within a few minutes.
If it does not restart, call for service.
Check to see if shut-off valve (if installed) is turned on.
Dishwasher will
not fill
Overfill protector stuck
Check to see if the overfill protector moves up and down
freely. Press down to release.
Dishwasher seems
to run too long
Water supplied to dish
washer is not hot enough
It is normal for the dishwasher to run longer while heating
water. Refer to the “Water temperature tips” section,
page 12.
•A delay will occur in the main wash if the Water Heat
option is selected.
•Three delays will occur if the Pots & Pans cycle is
selected.
•The final rinse will automatically delay until the water
temperature reaches 135°F (57°C).
Water remains
in dishwasher
Cycle not finished
Wait for the cycle to complete.
Detergent remains
in covered section
of dispenser
Cycle not finished
Detergent has lumps
Bottom rack in backwards
Wait for the cycle to complete.
Replace with dry, lump-free detergent.
Refer to the “Parts and Features” section, page 3 and
reinstall rack if necessary.
White residue
appears on front
of access panel
Too much detergent
was used
Brand of detergent
developing excess foam
Refer to the "Using the detergent dispenser” section,
page 11.
Try a different brand to reduce foaming and eliminate
buildup.
Odor in the
dishwasher
Dishes only washed every
2-3 days
Plastic smell of new dishwasher
Run a Quick Rinse cycle at least once or twice a day
until full load is accumulated.
Run a vinegar rinse, as described on the next page.
Condensation on
kitchen counter
Excessive moisture from vent in
dishwasher console
Dishwasher console should be aligned with countertop.
Refer to Installation Instructions for more information.
Dishes are not cleaned completely
Food soii ieft
on dishes
Improper loading
Water temperature is too low
Use of incorrect, too little,
or ineffective detergent
Refer to the “Loading Your Dishwasher” section,
pages 7-10.
Use the Water Heat option. If needed, turn home water
heater up to ensure water entering dishwasher is 120°F
(49°C) minimum. Refer to the "Water temperature tips"
section, page 12.
Use recommended dishwasher detergents only. Refer
to the “Using the detergent dispenser” section, page 11.
Never use less than one tablespoon per load. Detergent
must be fresh to be effective. Always store detergent in
a cool, dry area.
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