Before you call – Kenmore 790.75603 User Manual
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Before You Call
Solutions To Common Problems
Metalmarks.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-giass cooktop cleaning cream to remove the marks. See
“Ceramic Glass Cooktop Cleaning and Maintenance" section under General Cleaning.
Brown streaks or specks.
Boiiovers are cooked onto surface. Use razor scraper to remove soil. See “Ceramic Glass
Cooktop Cleaning and Maintenance”section under General Cleaning.
Areas of discoloration
with metallic sheen.
Mineral deposits from water and food. Remove using a ceramic-giass cooktop cleaning
cream. Use cookware with clean, dry bottoms.
Poor baking results.
Many factors affect baking results. Make sure the proper rack position is used. Center food
in the oven and space pans to allow air to circulate. Ailow the oven to preheat to the set
temperature before placing food in the oven. Try adjusting the recipe recommended
temperature or baking time. If you feel the oven is too hot or cool, see “Adjusting Oven
Temperature” section.
Flames inside oven or
smoking from vent.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spiiiovers or large amounts
of grease on fhe oven bottom. Wipe up excessive spiiiovers before starting the seif-ciean
cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow the
steps under "Stopping or interrupting the Seif-Cieaning Cycie" in the Self-Cleaning
secfion.
Oven smokes excessively
during broiling.
Control(s) not set properly. Follow instructions under “Setting Oven Controis” section.
Make sure oven door is opened to the Broii Stop Position.
Meat too cióse to the element. Reposition the rack to provide proper clearance between
the meat and the element. Preheat broii element. Preheat broil element for searing.
Grid on broiler pan wrong side up and grease not draining. Always place grid on broiler pan
with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Self-cleaning cycle does
not work.
Control(s) not set properly. Follow instructions under “Self-Cleaning” section.
Self-cleaning cycle was interrupted. Stop time must be 3 to 4 hours past the start time.
Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Seit-
Cleaning section.
Soil not completely
removed after self
cleaning cycle.
Faiiure to ciean bottom, front top or oven, frame or door area outside oven seal. These
areas are not in the seif-cleaning area, but get hot enough to burn on residue. Clean these
areas before the self-cleaning cycie is started. Burned-on residue can be cleaned with a
stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven seal.
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