Service – GE 2-9730 User Manual
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SERVICE
FCC requires this product be serviced only by the manufacturer or its
authorized service agents. In accordance with FCC requirements, changes
or modifications not expressly approved by Thomson Consumer Electronic
could void the user's authority to operate this product. For instructions on how
to obtain service, refer to the warranty included in this Guide or call Consumer
Information 1-800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date_____________________Name of store______________________
ONE YEAR LIMITED WARRANTY_______________________
What does your warranty cover?
• Any defect in material or workmanship.
For how long after the original purchase?
• One year.
• The warranty for rental units begins with the first rental.
What will we do?
• Provide you with a new, or at our option, a refurbished unit.
• The exchange unit is warranted for the remainder of your product’s original
one-year warranty period.
How do you make a warranty claim?
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• Include in the package a copy of the sales receipt or other evidence of date
of original purchase. If the unit was a gift, provide a statement specifying
the date received. Also print your name and address and a description of
the defect.
• Ship the unit standard UPS or equivalent to;
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• A new or refurbished unit will be shipped to you prepaid freight.
What does your warranty not cover?
• Customer instruction. Your Owner's Manual provides information regarding
operating instructions and user controls. For additional information, ask your
dealer.
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Product purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
How does state law relate to this warranty?
• This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
What if you purchased your product outside the United States?
• This warranty does not apply. See your dealer for details.
Thomson Consumer Electronics, Inc.
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