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GE 27913 User Manual

Interference information, Hearing aid compatibility (hac), Licensing

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Model 27918

DECT 6.0

Optional/

Additional

Cordless

Handset

Guide

Thomson Inc.

101 West 103rd Street

Indianapolis, IN 46290-1102

© 2007 Thomson Inc.

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 27918

00021831 (Rev. 0 Dom E/S)

07-27

Printed in China

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference; and (2) This device

must accept any interference received, including interference that may cause undesired

operation.
This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur

in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television

that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an

experienced radio/television technician for additional suggestions. Also, the Federal

Communications Commission has prepared a helpful booklet, “How To Identify and

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

a minimum distance of 20 centimeters between the radiator and your body. This

transmitter must not be co-located or operated in conjunction with any other antenna or

transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure

guidelines when used with the belt clip supplied with this product. Use of other

accessories may not ensure compliance with FCC RF exposure guidelines.

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard which operates in

the 1.92GHz to 1.93GHz frequency range.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing,

unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at

frequencies that may cause or receive interference with nearby

TVs, microwave ovens, and VCRs. To minimize or prevent such

interference, the base of the cordless telephone should not be placed

near or on top of a TV, microwave ovens, or VCR. If such interference

continues, move the cordless telephone farther away from these

appliances.
Certain other communications devices may also use the 1.9 GHz

frequency for communication, and, if not properly set, these

devices may interfere with each other and/or your new telephone.

If you are concerned with interference, please refer to the owner’s

manual for these devices on how to properly set channels to avoid

interference. Typical devices that may use the 1.9 GHz frequency

for communication include wireless audio/video senders, wireless

computer networks, multi-handset cordless telephone systems, and

some long-range cordless telephone systems.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, fluorescent lighting,

microwave ovens, heating appliances and direct sunlight.

• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone

line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

for use with Model 27907

Handset battery

pack

Handset Charge

Cradle

Handset

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use only

the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery

model 5-2721, that is compatible with this unit.

1. Locate battery which is packaged inside a plastic bag and is separate from the

handset.

2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed

and can be inserted only one way.

2. Press the mute/program button to enter the menu.

DEREGISTRATION 1YES

4

2NO - - - shows in the display The default setting is "2NO".

3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume

( 6 or 5) button to scroll to

1YES or 2NO.

WARNING: It is not recommended that a handset be de-registered

unless absolutely necessary because once a handset is de-registered,

that handset’s telephone features cannot be used until the handset is

re-registered.

4. Select NO, if you do not want to de-register.
5. If you select

1YES, press the mute/program button and MOVE NEAR TO BASE

displays for 2 seconds, then

CONFIRM? 1YES 2NO appears in the display.

6. Press the touch-tone pad to select

1YES or 2NO, or use the caller ID-volume

( 6 or 5) button to scroll to

1YES or 2NO.

7. If you select YES, press the mute/program button to confirm.

DE-REGISTER...

shows in the display. You will hear a confirmation tone. Then

HANDSET X

DEREGISTERED shows in the display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET

NEEDS REGISTRATION shows in the display. To use the handset,

you MUST re-register the handset using the Registration process.

Global De-registration

If one or more handsets becomes lost, you should de-register all handsets to ensure

proper system operation. Follow the steps below to de-register all handsets at the

same time.

WARNING: It is not recommended that a handset be de-registered

unless absolutely necessary because once a handset is de-registered,

that handset’s telephone features cannot be used until the handset is

re-registered.

1. Disconnect power from the base by pulling the plug out of the back of the unit.
2. Press and hold the Page button and while holding the Page button reconnect the

power.

3. Continue to hold the Page button until the charge/in use light flashes rapidly.
4. Release the Page button
5. Press and release the page button on the base once. All handsets are de-

registered and

HANDSET NEEDS REGISTRATION shows in the display.

Intercom Operation

The intercom feature allows you to have a conversation with another registered

handset without tying up the telephone line, allowing you to still receive

incoming calls.

Making an Intercom Call

1. Make sure the handset is

OFF (not in talk mode).

2. Press the int button on the handset.
3. Use the touch-tone pad to select the handset you want to page.

NOTE: To cancel page, press the int button again or the *TONE/exit

button on the sending handset.

4. Wait for the person at the receiving handset to press the int button.

NOTE: If the receiving handset does not answer within two minutes,

the intercom call is automatically canceled. The originating handset

displays NO ANSWER.

5. When finished, press the *TONE/exit button or int button on either handset to

deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase

of optional Model 27918 handset with recharge cradle). When 4

handsets are registered, the system can handle 2 separate intercom

operations at once, for example, 1st handset intercoms with 2nd

handset while 3rd handset intercoms with 4th handset.

Receiving an Intercom Call

When you receive an intercom call, your handset beeps. To answer the call press the

int button or TALK/CALL BACK button.

Advanced Intercom Features

Receiving an Incoming Call During

an Intercom Call

If you receive a telephone call during an intercom call, the intercom call is

immediately terminated and both handsets ring. Either handset user may press the

TALK/CALL BACK button to answer the call.

Using Intercom with External Telephone Calls

During a telephone call, you may use the intercom/paging function to page another

handset and have an off line, private (two-way) intercom conversation. You may also

have a three-way conversation between the external caller and the handsets, or you

may transfer the external telephone call to another handset.

NOTE: Before you intercom/page another handset, you must decide

whether you want to create a two-way or a three-way conversation.

Two-Way Calling

1. During an external call, press the int button, and use the touch-tone pad to enter

the handset number you want to call.
NOTE: The receiving handset presses the

int

button to answer the

intercom call. Both intercom users may speak privately. The external

caller will not hear the intercom conversation.

2. When finished, press the *TONE/exit button or int button to end the intercom call,

return to the talk mode, and resume your original telephone conversation.

Three-Way Calling

1. During an external call, press the int button.

LINE ON HOLD EXTENSION? shows in

the display.

2. Use the touch-tone pad to select Handset #. You will hear a paging tone and

PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset,

and the receiving handset presses the int or TALK/CALL BACK button

to answer the intercom.

3. When the receiving handset connects, press the conf/format button on the

originating handset to conference with the receiving handset and the external

caller.

CONFERENCE shows in the display on the originating and receiving

handsets.
NOTE: A handset can enter conference mode directly by pressing

TALK/CALL BACK on the second handset during a call.

Transferring External Calls to Other Handsets

During an external call, you may transfer the external call to another handset.
1. Press the int button on the originating handset to put an external call on hold, and

then page the receiving handset.

2. Use the touch-tone pad on the handset to select Handset #. You will hear a

paging tone.

PAGING shows on the originating handset’s display, and PAGING

FROM... shows on the receiving handset’s display.

3. When the receiving handset connects, press the TALK/CALL BACK button on the

originating handset to transfer the call.

-OR-

4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If

the receiving handset does not answer within 30 seconds, the originating handset

rings back and displays

CALLBACK. If the originating handset does not answer

within 20 seconds, the call is automatically dropped.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,

toxic materials could be released which can cause injury.

• To reduce the risk of fire or personal injury, use only the

Nickel-metal Hydride

(Ni-MH) battery listed in the User’s Guide.

• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.

General Product Care

To keep your unit working and looking good, follow these guidelines:

• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or

other chemical products to clean the unit. Doing so will damage the finish.

• Retain the original packaging in case you need to ship the phone at a later

date.

• Periodically clean the charge contacts on the handset and base with a clean

pencil eraser.

Causes of Poor Reception

• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.

Service

If trouble is experienced with this equipment, for repair or warranty information, please

contact customer service at 1-800-448-0329. If the equipment is causing harm to

the telephone network, the telephone company may request that you disconnect the

equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents.

Changes or modifications not expressly approved by Thomson Inc. could void the user’s

authority to operate this product. For instructions on how to obtain service, refer to the

warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this

product was purchased or received as a gift. This information will be valuable if service

should be required during the warranty period.

Purchase date _________________________________________

Name of store _________________________________________

Introduction

CAUTION: When using telephone equipment, there are basic

safety instructions that should always be followed. Refer to the

IMPORTANT SAFETY INSTRUCTIONS provided with this product

and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you

should have at least one phone in your home that isn’t cordless, in

case the power in your home goes out.
If you have purchased an extra handset apart from your original

purchased unit you may find a detailed description of its functions in

the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type

as your original handset you may still use the original User’s Guide to

help explain the new handsets basic functions and options.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover slightly higher

than the handset and then sliding the cover down into position.

Handset Charging Cradle

1. Plug the AC power converter of the charging cradle into the electrical outlet.

NOTE: This power adaptor is intended to be correctly orientated in a

vertical or floor mount position.

2. Place the handset in the charging cradle. The charge indicator turns on, verifying

the battery is charging.

3. Allow the phone to

charge for 16 hours prior to first use.

Registration

YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger,

HANDSET

NEEDS REGISTRATION shows in the display.

1. Press the mute/program button.

HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS

HANDSET PROGRAM shows in the display. (Your handset should be held near the

base during registration process.)

2. Press and hold the page button on the base unit until the charge/in use indicator

flashes. Press the handset mute/program button.

REGISTERING shows in the

display.

HANDSET X REGISTERED shows in the handset display, where X is the

handset number. You may now rename your handset. (Refer to Step 3 & 4 of

Handset Name Section)

Naming the Handset

1. Use the touch-tone pad to enter a name (up to 15 characters).

NOTE: If you make a mistake, use the delete button to backspace and

delete one character at a time.

2. Press the mute/program button to save your name. You will hear a confirmation

tone and the handset name shows in the display.

De-Registration

De-registration cancels registration. During the de-registration process, keep the

handset near the base.
From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the

DEREGISTRATION sub-

menu.

Equipment Approval Information

Rights of the Telephone Company

Should your equipment cause trouble on y our line which may harm the telephone

network, the telephone company shall, where practicable, notify you that temporary

discontinuance of service may be required. Where prior notice is not practicable and

the circumstances warrant such action, the telephone company may temporarily

discontinue service immediately. In case of such temporary discontinuance, the

telephone company must: (1) promptly notify you of such temporary discontinuance;

(2) afford you the opportunity to correct the situation; and (3) inform you of your right

to bring a complaint to the Commission pursuant to procedures set forth in Subpart E

of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,

equipment, operations or procedures where such action is required in the operation

of its business and not inconsistent with FCC Rules and Regulations. If these changes

are expected to affect the use or performance of your telephone equipment, the

telephone company must give you adequate notice, in writing, to allow you to

maintain uninterrupted service.

NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.

Belt clip

Battery

compartment

cover

black wire

red wire

battery

pack

PRESS DOWN

FIRMLY

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.

(The warranty period for rental units begins with the first rental or 45 days from date

of shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The exchange unit is

under warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided with

the product. We recommend using the original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence

that the product is within the warranty period, must be presented to obtain warranty

service.” For rental firms, proof of first rental is also required. Also print your name

and address and a description of the defect. Send via standard UPS or its equivalent

to:

Thomson Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not covered by the

warranty.

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of

damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding

operating instructions and user controls. Any additional information, should be

obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed with your unit. It will

make it easier to contact you should it ever be necessary. The return of the card is

not required for warranty coverage.

Limitation of Warranty:

• The warranty stated above is the only warranty applicable to this product.

All other warranties, express or implied (including all implied warranties of

merchantability or fitness for a particular purpose) are hereby disclaimed. No

verbal or written information given by Thomson Inc., its agents, or employees

shall create a guaranty or in any way increase the scope of this warranty.

• Repair or replacement as provided under this warranty is the exclusive remedy

of the consumer. Thomson Inc. shall not be liable for incidental or consequential

damages resulting from the use of this product or arising out of any breach of

any express or implied warranty on this product. This disclaimer of warranties

and limited warranty are governed by the laws of the state of Indiana. Except to

the extent prohibited by applicable law, any implied warranty of merchantability

or fitness for a particular purpose on this product is limited to the applicable

warranty period set forth above.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or consequential

damages, or limitations on how long an implied warranty lasts so the above

limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other rights that

vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

This manual is related to the following products: