Troubleshooting chart – GE Feb-50 User Manual
Page 15
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6
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Troubleshooting Chart
PROBLEM
SOLUTION
Telephone does not in
dicate the Line in Use
of other types of
telephones.
This product only indicates the status of other
2-9450 telephones.
No dial tone when
handset is picked up.
This is normal. To use, a line button must be
pressed after picking up the handset.
No dial tone when line
button is pressed.
Is AC power supply plugged into an electrical
outlet and the telephone.
Check hookswitch: Does it fully extend from
the base when the handset is lifted.
Is a good 9 volt battery installed? Note: Dur
ing power outages a 9 volt battery allows the
use of the handset for making phone calls.
Will not dial.
Check Pulse/Tone switch. Is it in the Tone
position which may not be compatible with
your local dialing service from the Telephone
Company?
Try dialing with the switch in each position.
There is a clicking
sound during dialing.
This is normal during pulse dialing as the
phone pulses the line to tell the telephone
office what number is dialed.
You cannot be heard
by other party.
Is the handset cord inserted properly and
securely to the handset and telephone?
Is Mute on?
Cannot hear the other
party or other party is
hard to hear.
Check volume control setting. Pressing both
volume control buttons at the same time will
return the volume control to mid-range.
Phone does not ring.
Check cords: Are they inserted properly and
securely? Are they damaged?
Line LED flashes, but
phone does not ring.
Is ringer off? Is Do Not Disturb feature
activated?
The telephone con
tinues to ring after the
handset has been pick
ed up.
This is normal. To answer a call pick up the
handset and press the button for the line that
is ringing. See page 10 in the Use and Care
Guide, Receiving Incoming Calls.
Low Battery LED
flashes.
9 volt battery is low. Replace 9 volt battery.
Low Battery LED stays
on.
9 volt battery is exhausted or not installed.
Replace or install 9 volt battery.