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What does your warranty cover?
• Any defect in material or workmanship.
For how long after the original purchase?
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• The warranty for rental units begins with the first rental.
What will we do?
• Provide you with a new, or at our option, a reconditioned unit.
• The exchange unit is warranted for the remainder of your
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How do you make a warranty claim?
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using
the original carton and packing materials.
• Include in the package a copy of the sales receipt or other
evidence of date of original purchase. If the unit was a gift,
provide a statement specifying the date received. Also print
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• Ship the unit standard UPS or equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
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freight.
What does your warranty not cover?
• Customer instruction. Your Owner's Manual provides
information regarding operating instructions and user
controls. For additional information, ask your dealer.
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into
other products.
• Product purchased or serviced outside the USA.
How does state law relate to this warranty?
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also have other rights which vary from state to state.
What if you purchased your unit in Canada?
• Refer to the Canadian Warranty.
For products purchased outside the United States and
Canada, see dealer for warranty.
Thomson Consumer Electronics, Inc.