Whirlpool ED20AK - Manual (Page 16)

If you need service or assistance
We suggest you follow these steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and tlx yourself without tools of any
kind.
If your refrigerator will not operate:
• Is the power supply cord plugged Into a live
circuit with proper voltage? (See page 4.)
• Have you checked your home’s main fuses or
circuit breaker box’’
• Is the Refrigerator Control ON?
If there is a rattling or jingling noise or unfamiliar
sounds:
• is something on top of or behind the refrigerator
making noise when the refrigerator is running?
• New features on your new refrigerator make new
sounds. You may be hearing air fiowing from the
fans, timer clicks for the defrosting cycle, or
defrost water draining in the defrost pan.
if your ice maker will not operate:
• Has the freezer had enough time to get cold"?
With a new refrigerator, this might take overnight,
• is the signal arm ON...in the down position"’
• IS the water valve turned on"’ Is water getting to
the ice maker?
If there is water in the defrost pan:
• This is normal in hot, muggy weather. The pan can
even be half full. Make sure the refrigerator is
level so the pan does not overflow
It the light does not work:
• Have you checked your home’s main fuses or
circuit breaker box?
• IS the power supply cord plugged info a iive
circuit with proper voltage? (See page 4.)
If a bulb is burned out:
• See instructions for changing light bulbs on page
7 Use appliance bulbs only
If the motor seems to run too much:
• Is the condenser free of dust and linP
« On hot days, or if the room is warm, the motoi
naturally runs longer.
• If the door has been opened a lot. or if a large
amount at food has been putin.themotorwill run
longer to cool down the interior.
Remember:
Motor running time depends on different things:
number of door openings, amount of food stored,
temperature of the room, setting of the controls.
Your new refrigerator may be larger than your
old one so it has more space to be cooled. It also
has a regular freezer instead of a frozen food com­
partment. All this means better refrigeration and
may require more running time than your old one.
2«
If you need assistance"^...
Call Whirlpool COOL-LINE^ service assistance
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-1301
end talk with one of our trained consultants. The
consultant can instruct you in how to obtain satis­
factory operation from your appliance or, if serw
ice is necessary, recommend
a qualified service
company in your area.
T you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Jlease include a daytime phone number in your
correspondence.
3.
If you need service*...
. Whirlpool has a nationwide net­
work of authorized Whirlpoopf^
WhlTlpooI service companies. Whirlpool
SERVICE service technicians are trained to
fulfill the product warranty and
.crovide after-warranty service, anywhere in the
United States. To locate the authorized Whirlpool
vervice company in your area, call our COOL­
: INE" service assistance telephone number (see
Step 2] or look in your telephone directory Yellow
•^ages under:
APPLiANCES HOUSEHOLD
MA.jOR SERVICE & REPAIR
O R
LLECTRICAL APPLIANCES
MAJOR • REPAIRING & PARTS
WASHING MACHINES. DRYERS
& IRONERS - SERVICING