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Requesting assistance or service, If you need assistance, If you need service – Whirlpool RAB3132D User Manual

Page 19: If you need fsp* replacement parts

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Requesting Assistance or

Service

Before calling for assistance or service, please check “Troubleshooting” on pages 18-19. It
may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* ...

Call our toll-free number. Dial

toll-frae from anywhere In the

U.SJV.:

1-«0(M4-ROPER

1-800-447-6737

aixl talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
arx:e or, if service is necessary, recommerKf
a qualified service company in your area.

If you prefer, write to:

Mr. William Clark
Consumer Assistance Representative

Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692

Please include a daytime phone number in

your con-espondence.

2. If you need service* ...

Contact the dealer from whom

you purchased the appliarrae or
the authorized servicer in your
area. For help finding an autho­

rized servicer in your area, call

our toll-free telephone number in Step 1.

‘When asking for help or service:

Please provide a detailed description of

the problem, your appliance’s complete

model and serial numbers, and the pur­

chase date. (See page 2.) This information
will help us respond properly to your
request.

3. If you need FSP*

replacement parts ...

FSP is a registered trademark of Whirlpool

Corporation for quality parts. Look for this
syrribol of quality whenever you need a

replacement part for your Roper* appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Roper appliance.

To locate FSP replacement parts in your

area, refer to Step 2 or call our toll-free
number in Step 1.

4. If you are not satisfied

with how the problem

was solved ...

• Contact the Major Appliance Consumer

Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest

levels of the major appliance industry.

• Contact MACAP only when the dealer,

authorized servicer, and Whirlpool have
failed to resolve your problem.

Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606

• MACAP will in turn inform us of your

action.

19

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