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Before calling for assistance, If you need assistance, If you need service – Whirlpool EV110E User Manual

Page 10: If you have a problem, Rfc^-ca/^f

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If you need service or assistance, we suggest

you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things

you can find and fix yourself without tools of any kind.

If electricity goes off:

Learn how iong power wiil be off by caliing the

power company.
• If service is to be interrupted 24 hours or iess, keep

freezer closed. Most food will stay frozen.

• If service is to be interrupted ionger than 24 hours,

do this:

1. Remove aii unfrozen food and store in a frozen

food iocker.

OR...

2.

Place 2 lbs. (0.9 kg) of dry ice in freezer for every

cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.

3.

If neither food iocker storage or dry ice is avail­

able, use or can perishable food at once,

• The length of time food will stay frozen depends on

several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al­
though the quality and flavor may be affected. Use
this food as soon as convenient. If the condition of
the food is poor or is in any way questionable, it is
wise to dispose of it.

If freezer stops running:

• Check to see if power cord is plugged into the

outlet.

• Check fuse box or circuit breaker
• Check electric company for a power failure.
• Be sure Temperature Control is turned ON,

If compressor seems to run too long:

• Check to see that condenser, located on back of

freezer, is free of dust and lint.

• On hot summer days or if room is hot, compressor will

run longer to provide the correct amount of cooling,

• If large amounts of unfrozen food have been put

into the freezer, compressor will run longer,

• Check to see that there is enough air circulation

space above and in back of the freezer.

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FSP is a registered trademark of Whirlpool

Corporation for quality parís Look for this symbol

of quality whenever you need a replacement part

for your Whirlpool appliance. FSP replacement

parts will fit right and work right, because they are

® made to the same exacting specifications used

to build every new Whirlpool appliance.

2. If you need assistance*...

Call Whirlpool COOL-LINE ’ service assistance

telephone number. Dial free from:

Continental U.S............................. (800) 253-1301
Michigan........................................ (800) 632-2243
Alaska & Hawaii ........................... (800) 253-1121

and talk with one of our trained Consuitants. The
Consultant can instruct you in how to obtain satisfac­
tory operation from your appliance or, if service is
necessary, recommend a quaiified service company

in your area.

3. If you need service*...

Whirlpool has a na­

tionwide

network

of

franchised TECH-CARE®
Service

Companies

TECH-CARE

service

technicians are trained
to fulfiil the product

warranty and provide
after-warranty service,
anywhere in the United
States.

To

locate

TECH-CARE service in your area, cail our COOL-LiNE
service assistance telephone number (see Step 2] or

look in your teiephone directory Yeliow Pages under:

WWrip2)l

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FRANCHISED SERVICE

APPLIANCES - HOUSEHOLD-

MAJOR - SERVICE & REPAIR

OR

ELECTRICAL APPLIANCES-

MAJOR - REPAIRING & PAI ITS

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

HER\'n.'E COMPAMES

XYZ SERVICE CO

123 Maple ........................... 999-9999

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPAMES

XYZ SERVICE CO

123 Maple ............................ 999-9999

OR

WASHING MACHINES, DRYERS

& IRONERS-SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple............................. 999-9999

4. If you have a problem*...

Caii our COOL-LiNE service assistance teiephone

number (see Step 2] and talk with one of our
Consultants, or if you prefer, write to:

Mr Stephen E, Upton
Senior Vice President

Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022

*lf you must call or write, please provide: model
number, serial number, date of purchase, and a

complete description of the problem. This informa­
tion is needed in order to better respond to your
request for assistance.

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