Before calling for assistance, If you need assistance or service – Whirlpool ADO15 User Manual
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IF YOU NEED ASSISTANCE OR SERVICE
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip
tion of the problem, your appliance's complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit won't operate
Power cord is not plugged into a
live circuit with proper voltage.
Firmly plug power cord into electrical
outlet. Check circuit voltage at the fuse/
circuit breaker box.
Household fuse has blown or circuit
breaker has tripped. Also, check
if a time-delay fuse is being
used.
Replace fuse with a time-delay fuse of
the correct capacity. Reset circuit
breaker.
Unh blows
household fuses
Time-delay fuse being used is
of the correct capacity.
Replace fuse with a time-delay fuse of
the correct capacity.
or trips the circuh
breaker
An extension cord is being
used.
Do not use an extension cord with this
or any other appliance.
Coils ice cover
Coils are iced over or clogged
with lint.
Clean lint from coils (see “Caring
For Your Dehumidifier” on page 12).
Water collects on
the floor
Humidity is too low.
Do not operate unit when humidity is
low.
Roomtemperature is too cool.
Do not operate unit in temperatures
below 65°F (18.3°C). Damage to the
unit could occur.
Unit is not level.
Level unit front-to-back and side-to-side.
Drain hose is kinked or drain is
clogged.
Unkink drain hose or remove clog
from drain.
Water pan is overflowing.
Remove and empty water pan. Be sure
to replace water pan properly and check
to see that the unit is level.
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