Before you call for service – Whirlpool FES340V User Manual
Page 15
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Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
CHECK IF
WHAT TO DO
Nothing operates.
■ Range is properly connected to a live
circuit with the proper voltage.
■ Fuse has blown or circuit breaker has
tripped.
■ Reconnect range to electrical supply. (See
Installation Instructions.)
• Replace fuse or reset circuit breaker.
Oven will not operate.
■ The electronic controls are set
correctly. See pages 5-7.
■ You have programmed a delay start
time.
■ Reset controls, if necessary.
Surface units will not
operate.
■ Range is connected to electrical
power.
■ Fuse has blown or circuit breaker has
tripped.
■ Reconnect range to electrical supply. (See
Installation Instructions.)
■ Replace fuse or reset circuit breaker.
Control knob(s) will not
turn.
■ You pushed in knob(s) before trying to
turn.
■ Push in knob(s) before turning.
If the Self-Cleaning cycle
will not operate.
■ The clock shows the right time of day.
■ The Lock Lever is all the way to the
right.
■ You have set a delay start time.
■ Reset clock, if necessary.
■ Slide Lock Lever all the way to the right, if
necessary.
Cooking results aren’t
what you expected.
■ Pans are the size called for in the
recipe.
■ You are following a tested recipe from
a reliable source.
■ The cooking utensils have smooth, flat
bottoms and fit the surface units.
■ When baking, you have preheated the
oven as the recipe calls for.
■ When baking, you have allowed 1 1/2
to 2 inches (4-5 cm) on all sides of the
pans for air circulation.
■ When broiling, you have not
completely closed the oven door.
■ You are allowing enough time for
surface units to warm up or cool off to
the desired heat setting (solid element
surface units only).
■ Use correct-size pans.
■ Modify recipe or find a new recipe.
■ Use cooking utensils with smooth, flat
bottoms.
■ Preheat the oven according to recipe’s
specifications. -
■ Reposition pans for best air circulation.
■ Open oven door to Broil Stop position.
■ Solid elements take longer to reach the desired
heat settings than do coil elements. To avoid
overcooking after food has reached the desired
temperature, you may want to turn down the
heat setting earlier.
The oven temperature
seems too low or too high.
■ Your old oven was accurate. Your old
oven may have shifted gradually while
your new oven may be more exact.
• If, after using the oven, you are not satisfied
with the temperature settings, they can be
adjusted by an authorized Roper™ service
technician. (See "How to get service or
assistance" on page 16.)
If there has been a power
interruption, the display
will flash “88:88".
■ Reset the clock, (page 5).
“E" followed by a number
from 1 to 8 shows in the
small display.
■ Call for service. (See “How to get service or
assistance” on page 16.)
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