Whirlpool ET20NK - Manual (Page 15)

If you need serviee or assistanee,
we suggest you follow these five steps:
L Before ealling for assistance...
2 .
If you need assistance^
r-erformance problems often result from little things
cd can find and fix yourself without tools of any kind
И your refrigerator will not operate:
« ! the electric cord pugged into a live circuit with
proper voltage? (See page 4 )
• have you checked your home's main fuses or circuit
cveaker box^
» Is the Refrigerator Comrol ON'f
(Í ihere Is a rattling or jingling noise or unfamiliar
sounds:
» is something on top or oehind the refrigeratoi making
hoise when the refrigerator is running'’
• New features on your new refrigerator тюке new
sounds. You may be hearing air flowing from the fans,
timer clicks for the defrosting cycle, or defrost water
draining in the defrost pan
tf your ice maker will not operate:
■> tías the freezer had enough time to get coldh With a
new refrigerator, this might take overnight
Ч is the signal arm ON , in the down position?
» is the water valve turnea on'’ Is water getting to the ice
гсакег’
f there is water in the defrost pan:
This IS normal in hot, muggy weather. The pan can
even be half full. Make sure the refrigerator is level so
the pan does not overflow,
it the light does not work:
- Have you checked your home's main fuses or circuit
ttreaker box?
is the power supply cord plugged into a live circuit
with the proper voltage'’ (See page 4.)
if a bulb is burned out:
• See instructions for changing light bulbs on page 7
i.jse appliance bulbs only
if the motor seems to run too much:
» I:- ihe condenser free ot dust and lint?
» Cm not days, or if the room is warm, the motor naturally
fnos longer
• it The door has been opened a lot, or if a large amount
ot hood has been put in, the motor will run longer to
oool down the interior
Remember: Motor running rime depends on different
hings, number of door openings, amount of food
rored: température of tne room, setting of the controls
-our new refrigerator may be larger than your old
р'тт sc II has more space to be cooled It also has a
epn.nr freezer instead of a frozen food compartment
A: tnis means better refrigeration and may require
THiic гпгтп1пд time than your old one
Call Whirlpool COOL-LINE" service assistance tele­
phone number. Dial tree from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants. The Con­
sultants can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces­
sary, recommend a qualified service company in your
Qiea
3 .
If vou need service*...
Whirlpool has a nationwide network
of
franchised TECH-CARE" service
companies. TECH-CARE service
technicians are trained to fulfill the
product warranty and provide after­
warranty service, anywhere in the United States. To lo­
cate TECH-CARE service in your area, call our COOL­
line service assistance telephone number (see Step 2)
or look in your tele phone directory Yellow Pages under:
Whirlpiiol
FRANCHISED SERVICE
APPLIANCES-HOUSEHOLD-
MAJOR-SERVICE & REPAIR
•VhiR( POCL APPLIANCES
FRANCHISED "^ECH-CARE SERVICE
S H R V l r l ' : C ( ) \ H > A M E S
xr'Z SERVICE CO
1?, MAPLE 999-9999
OR
ELECTRICAL APPLIANCES-
MAJOR - REPAIRING & PARTS
VHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
S E R V I C E ( O M I ’ A M E S
,xvz SERVICE CG
’23 MAPLE 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
■WHIRLPOOL APPLIANCES
FRANCH'SED TECH-CAPE SERVICE
S E K \ i r E r ( ) M i ’ A M E >
SERVICE cc
-23 MAPLE 999-9999
4 .
If you have a problem*...
Call our COOL-LINE service assistance telephone
umber (see Step 2) and talk with one of our Consul-
lants, or if you prefer, write to:
Mr. Robert Stanley
Division Vioe President
Whiripool Corporation
2000 M-63
Benton Harbor, Mi 49022
5 .
If you ueed FSP
replaeemeut parts*...
ESP is a registered trademark of Whirlpool Corpora-
t on for quality parts. Look for this symbol of qualify
whenever
you need a replacement part for your
Whirlpool appliance. FSP replacement ports will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer to
Step 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2 .
*,f you must call or write, please provide: model
number, serial number, dote of purchase, and a com­
plete description of the problem. This information is
needed in order to better respond to your request for
assistance.
15