If you need assistance or service, Before calling for assistance – Whirlpool FGP320A User Manual
Page 25
Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".
I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers anc the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing wiil
operate
The power cord is not plugged
into a live circuit with proper
voltage.
Plug the power cord Into a live circuit with
proper voltage. (See Installation Instruc
tions.)
Range is not properly con
nected to gas supply.
Contact an authorized Roper service
technician to reconnect range to gas
supply. (See Installation Instructions.)
A household fuse has blown or
a circuit breaker has tripped.
Replace household fuse or reset circuit
breaker.
Controls are not set correctly.
Reset controls, if needed.
The flow of combustion and/or
ventilation air to the range is
blocked.
Remove blockage lo airflow to and
around range.
The oven
wiil not
operate
The Oven Temperature Control
is not turned to a temperature
setting.
Push in and turn the Oven Temperature
Control to a temperature setting.
Pilot is extinguished on stand
ing pilot models.
Light pilot. (See “Lighting standing pilots"
on page 11.)
Burner fails
to light
The power cord is not plugged
into a live circuit with proper
voltage.
Plug the power cord into a live circuit with
proper voltage. (See Installation Instruc
tions.)
A household fuse has blown or
a circuit breaker has tripped.
Replace household fuse or reset circuit
breaker. In case of prolonged power
failure, manually light burners
(see page 8).
Burner ports are clogged.
Clean with a straight pin (see pages 19
and 23).
Pilot is extinguished on stand
ing pilot models.
Light pilot. (See “Lighting standing pilots"
on page 11.)
continued on next page
25