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Roubleshooting – Compaq MV 540 User Manual

Page 14

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ROUBLESHOOTING

You may save time and money by solving common monitor problems using the following simple, easy-
to-apply solutions. If you are unable to solve the problem using these troubleshooting solutions, visit
the Compaq website at www.compaq.com/athome

www.compaq.com/athome

www.compaq.com/athome

www.compaq.com/athome or contact your Compaq authorized dealer, reseller,

or service provider.

Problem

Possible Cause

Solution

Screen is blank

Power cord disconnected

Connect the power cord

Power switch off

Turn on power

Signal cable improperly

connected

Connect signal cable properly

Screen blanking utility is active

Depress any key on the keyboard or move the

mouse

Image appears blurred,

indistinct, or too dark

Brightness and contrast are

too low

Press

to access the On-Screen Display (OSD),

then select the brightness

and/or contrast

icon to adjust to desired levels*

Color is abnormal

A magnetic object may

be nearby

Move the object farther away

Monitor has been moved or

inadvertently bumped

Press

to access the OSD, then select Degauss

to activate*

Image is too large or too small

Horizontal width may need

adjustment

Press

to access the OSD, then select

H. Size

to adjust*

Vertical height may need

adjustment

Press

to access the OSD, then select

V. Size

to adjust*

Image is not centered

Horizontal position needs

adjustment

Press

to access the OSD, then select

H. Position

to adjust*

Vertical position needs

adjustment

Press

to access the OSD, then select

V. Position

to adjust*

“No Signal” is displayed

on screen

Monitor signal cable is not

connected to the computer

Connect the 15-pin monitor signal cable to the

computer. Be sure that computer power is on.

“Out of Range” is displayed on

screen

Video resolution and/or refresh

rate are set higher than what

your monitor supports

Restart your computer, press F6 before Microsoft

Windows begins to load so that you enter Safe

Mode. Change your settings to a supported setting

(see “Specifications”). Restart your computer so

that the new settings take effect.

*Refer to the “Using Your On-Screen Display” section for detailed instructions.

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