Route by query result – AltiGen MAXCS 7.0 Update 1 Adv Call Router User Manual
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Route By Query Result
20 Advanced Call Router Manual
Route By Query Result
In MaxCS 7.0 Update 1, the routing target information can be retrieved from
the database record. This means that customers need to create (and
maintain) far fewer rules to process calls.
To accomplish this, rules now have an additional Target action, Route by
Query Result, as shown in the following figure.
Some additional fields will need to be configured in the Data Source panel
when using this Target action.
See also other documents in the category AltiGen Software:
- Voice Mail System (2 pages)
- MAXCS 7.5 ACM Administration (446 pages)
- MAXCS 7.5 Advanced Call Router (34 pages)
- MAXCS 7.5 AltiConsole (44 pages)
- MAXCS 7.5 AltiReport (110 pages)
- MAXCS 7.5 CDR (95 pages)
- MAXCS 7.5 MaxAgent (95 pages)
- MAXCS 7.5 MaxCommunicator (89 pages)
- MAXCS 7.5 Salesforce Connector Configuration Guide (17 pages)
- MAXCS 7.5 New Features Guide (22 pages)
- MAXCS 7.5 Softswitch Deployment Guide (37 pages)
- MAXCS 7.5 Upgrade Guidelines (7 pages)
- MAXCS 7.5 MaxInSight (34 pages)
- MAXCS 7.5 MaxOutlook (79 pages)
- MAXCS 7.5 MaxSupervisor (42 pages)
- MAXCS 7.5 SightMax Configuration Guide (7 pages)
- MAXCS 7.5 Telephony Hardware (70 pages)
- MAXCS 7.5 VRManager (32 pages)
- MAXCS 7.5 Polycom Configuration Guide (24 pages)
- MAXCS 7.5 Polycom VVX User Guide (11 pages)
- MAXCS 7.5 Polycom SoundPoint User Guide (6 pages)
- MAXCS 7.5 MaxMobile User Guide, iPhone (32 pages)
- MAXCS 7.0 Update 1 AltiConsole (44 pages)
- MAXCS 7.0 Update 1 AltiReport (110 pages)
- MAXCS 7.0 Update 1 CDR (95 pages)
- MAXCS 7.0 Update 1 FXS Configuration with AudioCodes (25 pages)
- MAXCS 7.0 Update 1 MaxAgent (93 pages)
- MAXCS 7.0 Update 1 MaxCommunicator (87 pages)
- MAXCS 7.0 Update 1 Salesforce Connector Configuration Guide (17 pages)
- MAXCS 7.0 Update 1 New Features Guide (26 pages)
- MAXCS 7.0 Update 1 Softswitch Deployment Guide (14 pages)
- MAXCS 7.0 Update 1 Upgrade Guidelines (6 pages)
- MAXCS 7.0 Update 1 MultiVOIP Configuration (27 pages)
- MAXCS 7.0 Update 1 MaxInSight (34 pages)
- MAXCS 7.0 Update 1 MaxMobile User Guide for iPhone (32 pages)
- MAXCS 7.0 Update 1 MaxOutlook (79 pages)
- MAXCS 7.0 Update 1 MaxSupervisor (42 pages)
- MAXCS 7.0 Update 1 SightMax (7 pages)
- MAXCS 7.0 Update 1 Telephony Hardware (68 pages)
- MAXCS 7.0 Update 1 VRManager (32 pages)
- MAXCS 7.0 Adv Call Router (26 pages)
- MAXCS 7.0 AltiConsole (44 pages)
- MAXCS 7.0 AltiReport (110 pages)
- MAXCS 7.0 CDR (95 pages)