AltiGen MAXCS 7.0 Update 1 Adv Call Router - Manual (Page 15)

Advanced Call Router
Advanced Call Router Manual 11
To open the Datasource dialog box, right-click on a data Item you want to
specify using information from an existing database. Select From user
database:
To build a SQL query:
1. Enter User Name and Password information for the database.
2. Enter information for the database you are querying against. For
example:
DSN – BankAccount
Table Name – AccountBalance
Matched Field Name – CustomerPhoneNumber
Matched Field Data Type – char
Note: as you build the query, the SQL query sentence will appear in the
window at the bottom.
3. Specify the condition for this query.