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Using alticonsole with polycom phones, Device auto-answer – AltiGen MAXCS 7.5 AltiConsole User Manual

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AltiConsole Manual 29

To record a call:

1.

Right-click an active call, and choose Start Recording.

2.

To pause or stop the recording, right-click and choose Pause
Recording
or Stop Recording.

Using AltiConsole with Polycom Phones

MAXCS 7.5 offers improved integration with Polycom phones; refer to the
MAXCS 7.5 Polycom user guides for full details.

You can perform many actions via your Polycom phone or via AltiConsole
(or another client). Note that whichever device you initially use, you must
continue using that device until all calls drop or only one call is connected.

For example, if you put a call on hold via AltiConsole, to resume the call,
use AltiConsole. Likewise, if you answer multiple calls via your phone, to
release calls (or perform other actions), use your phone.

You will see a notation on your AltiConsole screen reminding you if you
forget this general rule.

Device Auto-Answer

If your extension has a Polycom Advanced Features license, you can
configure AltiConsole to answer or place calls via your phone. (VVX
models only)