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Speed dial view (speed tab), Call statuses – AltiGen MAXCS 7.5 AltiConsole User Manual

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12 AltiConsole Manual

Speed Dial View (SPEED tab)

The last tab in the panel at the right is the SPEED tab.

If you entered speed dial numbers in the Setup configuration dialog box,
the SPEED tab displays your list. You can use this list for speed dialing and
speed transfers. See “Setting Speed Call List Entries” on page 33 for
instructions on setting up speed dial numbers.

The SPEED tab displays Extension, First Name, Last Name and Status,
and there is an additional dot indicator: a solid blue dot represents a custom
speed dial number.

You can sort by any of the columns by clicking the column heading. You
can also enter data in the Extension, First Name or Last Name box (above
the columns) to find a matching entry quickly.

Call Statuses

The Status column appears in many of the AltiConsole panels. The call
statuses and their dot indicators [in brackets] can be one of the following.
Generally stated, red means the line is being used, and green means idle.

AA (Auto Attendant) [a solid red dot] — a call being transferred to the

auto attendant.

Busy [a solid red dot] — the called party is busy.

Conferencing [a solid red dot] — call participating in a conference

call.

Connected [a solid red dot] — a call that is connected to a call or

extension.

Offhook [a solid red dot] — the user’s extension is off-hook.

Disconnect [a solid red dot] — a call is disconnected.