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AltiGen MAXCS 7.5 AltiConsole User Manual

Page 11

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AltiConsole Manual 7

The main window contains the following displays and buttons:

• The Title bar displays your extension number.

• The Info line at the bottom left displays information on the current action

or information about errors.

• A message waiting indicator (red circle) appears at the bottom right

when a new message is waiting.

• The Active Calls panel shows the status and information about currently

connected calls, including caller ID and DNIS information if available.

If your system administrator has enabled multiple call waiting for your
extension, this panel can hold up to 50 concurrent calls.

Note: The call statuses shown in the status column in the Active Calls

and other views are described on “Call Statuses” on page 12.

• The Parked Calls panel shows for whom the call is parked, who parked

it, and the call park ID, a unique number assigned to each parked call that
allows the user to pick up the right call.

Help Button

Setup Button

Roll Back Button

Call Handling Buttons

Calls Waiting in
Group Queue

Active Calls Panel

Parked Calls Panel

Info line