Kofax Export Connector 8.2.0 for IBM FileNet Content Manager - Manual (Page 17)

Information for Kofax Capture Users
Kofax Export Connector 8.2.0 for IBM FileNet Content Manager Administrator's Guide 17
Kofax PDF documents exported from Kofax Capture do not use the File Name Retention
feature, regardless of the configuration.
Note The SupportsOriginalFileName property is not case-sensitive.
File Name Considerations
If the Kofax Capture File Name Retention feature is enabled, problems may develop when a
new input file has the same name as a pre-existing file.
When exporting new input files with the File Name Retention feature enabled, the Kofax
Capture Export module checks the batch to see if pre-existing image files (including
eDocuments) have the same name as the new input file. Each document in the batch is
checked to avoid duplicate file names. If a match is found, the new input file is rejected and
the following error message may appear:
A duplicate file name was encountered: .
The rejected document is routed to the Kofax Capture Quality Control module.
Duplicate File Names
The following case scenarios explain how a new image file may have the same name as a pre-
existing file when the Kofax Capture File Name Retention feature is enabled.
Case 1
When pages in an image file have been scanned, the file is named with a sequential number
that is assigned by Kofax Capture. However, if the document already contains an imported
file that used a similar file naming scheme (for example, 1.tif or 2.tif), the new scanned image
file may match the name of the imported file.
To illustrate, let’s say that you scanned the following pages into a document:
▪ 1.tif
▪ 2.tif
▪ 3.tif
▪ 4.tif
▪ 5.tif
The document already contains the following imported files:
▪ 1.tif
▪ 2.tif
▪ 3.tif
Now, the document contains the following:
▪ 1.tif
▪ 2.tif
▪ 3.tif