CANOGA PERKINS UCS 1002 Universal Chassis System - Manual (Page 16)

EdgeAccess Universal Chassis System
Limitations
Canoga Perkins may at its sole discretion modify its Limited Warranty at any time and from time to time.
Other than those expressly stated herein, THERE ARE NO OTHER WARRANTIES OF ANY KIND,
EXPRESSED OR IMPLIED, AND SPECIFICALLY EXCLUDED BUT NOT BY WAY OF
LIMITATION, ARE THE IMPLIED WARRANTIES FOR FITNESS FOR A PARTICULAR PURPOSE
AND MERCHANTABILITY. IT IS UNDERSTOOD AND AGREED CANOGA PERKINS' LIABILITY
WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR
OTHERWISE SHALL NOT EXCEED THE AMOUNT OF THE PURCHASE PRICE PAID BY THE
CUSTOMER AND UNDER NO CIRCUMSTANCES SHALL CANOGA PERKINS BE LIABLE FOR
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR
THE EQUIPMENT IS A CONSIDERATION IN LIMITING CANOGA PERKINS' LIABILITY. NO
ACTION, REGARDLESS OF FORM, ARISING OUT OF THE TRANSACTIONS OF THIS
AGREEMENT MAY BE BROUGHT BY CUSTOMER MORE THAN ONE YEAR AFTER THE
CAUSE OF THE ACTION HAS ACCRUED. CANOGA PERKINS' MAXIMUM LIABILITY SHALL
NOT EXCEED AND CUSTOMER'S REMEDY IS LIMITED TO EITHER (i) REPAIR OR
REPLACEMENT OF THE DEFECTIVE PART OF PRODUCT, OR AT CANOGA PERKINS' OPTION
(ii) RETURN OF THE PRODUCT AND REFUND OF THE PURCHASE PRICE, AND SUCH REMEDY
SHALL BE CUSTOMER'S ENTIRE AND EXCLUSIVE REMEDY. AUTHORIZED RESELLERS ARE
NOT AUTHORIZED TO EXTEND ANY DIFFERENT WARRANTY ON CANOGA PERKINS'
BEHALF.
Return Policy
Customer must obtain an RMA (Return Material Authorization) number from the Canoga Perkins
Customer Service Department before returning a product for service or repair.
Canoga Perkins' technical support department can be reached through any of the following means:
Telephone: 818-718-6300
Fax: 818-718-6312
E-Mail: [email protected]
If the warranty for a power supply, fan, optics, consumable or software has expired, customer must provide
the Canoga Perkins Customer Service Representative with a Purchase Order to authorize the repair.
Send the defective product postage and insurance prepaid to the address provided to you by Canoga
Perkins' technical support representative. Failure to properly protect the product during shipping may void
this warranty. The return authorization number must be written on the outside of the carton to ensure its
acceptance.
The customer must pay for the non-compliant product(s) return transportation costs to Canoga Perkins for
evaluation of said product(s) for repair or replacement. Canoga Perkins will pay for the shipping of the
repaired or replaced in-warranty product(s) back to the customer (any and all customs charges, tariffs,
or/and taxes are the customer's responsibility).
Canoga Perkins reserves the right to charge for all testing and shipping incurred, if after testing, a return is
classified as "No Problem Found."
A-2 UCS 1002 User Manual