Appendix a warranty – CANOGA PERKINS 2201 Rack Chassis User Manual
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Universal Chassis System
2201 Rack Chassis User Manual
A-1
Appendix A
Warranty
Limited Lifetime Warranty
Effective July 1, 2005 and After,
Canoga Perkins warrants that, at the time of sale, and, for its lifetime,
with certain exceptions noted below, every Canoga Perkins' labeled product purchased will be free from
defects in material and workmanship for its lifetime, if properly installed and used in conformity to Canoga
Perkins' published specifications. This warranty covers the original user only and is not transferable. For
the purposes of this Warranty, "lifetime" is defined as the serviceable life of the product (a minimum of 5
years) or any longer period during which replacement spare parts are available. Subject to the conditions
and limitations set forth below, Canoga Perkins will, at its option, either repair or replace any part of its
product(s) that prove defective by reason of improper workmanship or materials. The warranty period for
power supplies, fans and optics is five (5) years. Consumables such as filters are covered for one year.
Software is warranted for 90 days. Hardened Media Converter (HS) products are covered for three (3)
years.
This warranty does not cover any damage to products that have been subjected to lightning or other Acts of
Nature, misuse, neglect, accident, damage, improper installation, or maintenance, including over-voltage
failures caused by use outside of the product's specified rating, normal wear and tear of mechanical
components, or alteration or repair by anyone other than Canoga Perkins or its authorized representative. If
the user is unsure about the proper means of installing or using the equipment, contact Canoga Perkins' free
technical support services. Customer must notify Canoga Perkins promptly in writing of any claim based
on warranty. Canoga Perkins is not liable for, and does not cover under warranty, any costs associated with
servicing and/or the installation of its products or for any inspection, packing or labor costs in connection
with return of goods. In the event Canoga Perkins breaches its obligation of warranty, customer's sole and
exclusive remedy is limited to replacement, repair, or credit of the purchase price, at Canoga Perkins'
option. Under no circumstance will Canoga Perkins be liable for consequential or incidental damages or
loss of profits.
Warranty Registration
To establish original ownership and to record purchase date, please complete the warranty on-line form on
our product registration page. URL:
Optional Service Programs
Canoga Perkins offers several optional Service Programs. Please call Canoga Perkins Sales Department
(818-718-6300) or see our web site (www.canoga.com) for details.
CUSTOMER SERVICE DEPARTMENT REPAIR WARRANTY
Repairs performed by the Canoga Perkins Customer Service Department will be free from defects in
material and workmanship for a period of ninety (90) DAYS from the date the repaired product is shipped,
or until the expiration of the original factory warranty, whichever is longer.