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Cisco OL-3053-01 User Manual

Page 8

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Chapter 4 Using the Call Control Window

Performing Call-Control Tasks in the Call Control Window

4-8

Cisco CallManager Attendant Console User Guide

OL-3053-01

Parking a Call

Note

You can park a call only if the server that is associated with the attendant
console runs a version of Cisco CallManager Release 3.3 or later.

To park a call, perform the following procedure:

1.

Perform one of the following tasks:

a.

Right-click the call that you want to park; then, choose Call Park from the
context-sensitive menu.

b.

Click the call that you want to park; then, click the Call Park button on the
Call Control toolbar.

c.

Click the call that you want to park; then, from the Actions menu, choose
Call Park.

d.

On the PC keyboard, press Ctrl + P.

2.

A dialog box displays the directory number where Cisco CallManager parked the
call. Click OK.

3.

Contact the user that is to retrieve the parked call.

Table 4-1

Quick Reference Table (continued)

Desired Result

Action Performed