Cisco OL-3053-01 User Manual
Page 8
Chapter 4 Using the Call Control Window
Performing Call-Control Tasks in the Call Control Window
4-8
Cisco CallManager Attendant Console User Guide
OL-3053-01
Parking a Call
Note
You can park a call only if the server that is associated with the attendant
console runs a version of Cisco CallManager Release 3.3 or later.
To park a call, perform the following procedure:
1.
Perform one of the following tasks:
a.
Right-click the call that you want to park; then, choose Call Park from the
context-sensitive menu.
b.
Click the call that you want to park; then, click the Call Park button on the
Call Control toolbar.
c.
Click the call that you want to park; then, from the Actions menu, choose
Call Park.
d.
On the PC keyboard, press Ctrl + P.
2.
A dialog box displays the directory number where Cisco CallManager parked the
call. Click OK.
3.
Contact the user that is to retrieve the parked call.
Table 4-1
Quick Reference Table (continued)
Desired Result
Action Performed