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Cisco OL-3053-01 User Manual

Using the call control window

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C H A P T E R

4-1

Cisco CallManager Attendant Console User Guide

OL-3053-01

4

Using the Call Control Window

When you place or answer a call, the call state, the directory number of the
incoming call, the name of the person, if available, the operator directory number,
and the elapsed time display in the Call Details pane of the Call Control window.

This section describes the following topics:

Placing Calls from the Call Control Window, page 4-2

Performing Call-Control Tasks in the Call Control Window, page 4-2