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Frequently asked questions, Troubleshooting – Petsafe SPT-85 Spray Commander™, 85 m Basic Remote Spray Trainer User Manual

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Frequently Asked Questions

How old does my pet have

to be before using the

Remote Trainer?

Your pet should be at least 6 months old and able to

recognize basic obedience commands such as “Sit”

or “Stay”.

Once my pet is trained and has

been obeying my commands,

will he have to continue to wear

the Receiver Collar?

Probably not, however, you may need to reinforce

training with the Receiver Collar from time to time.

Is the Receiver Collar

waterproof?

Yes. When replacing the battery, be sure to keep the area

free of dirt and debris.

Can I use the Remote Trainer on

aggressive dogs or stop my dog

from being aggressive?

We do not recommend any of our products to be used

on aggressive dogs. If you are unsure if your dog

is aggressive, please consult your veterinarian or a

certified trainer.

Will I get exactly 85 metres of

range with the Remote Trainer?

The range of the Remote Trainer will vary according to

terrain, weather, vegetation, as well as transmission from

other radio devices.

Does the spray need to hit my

dog’s nose?

No. The spray is very fine and simply creates a mist in the

region of the snout.

Troubleshooting

My pet does not respond when

I press Buttons 1, 2, or 3 on the

Remote Transmitter.

If your range has reduced from the first time you used the

Remote Trainer, the battery(s) may be low in either the

Remote Transmitter or Receiver Collar.

The Receiver Collar will not

turn ON (l).

Check and replace the Receiver Collar battery.

The Receiver Collar is

not responding to the

Remote Transmitter.

Contact the Customer Care Centre.