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Troubleshooting – Petsafe Innotek FieldPro Remote Trainer User Manual

Page 18

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FieldPro Owner’s Manual

18

• The goal of training is to condition your

dog to respond to your verbal
commands in all situations. You
should plan on using the Receiver
collar for at least four months. A good
rule is, once started with a remote
training system, to regularly have the
Receiver collar on when you take the
dog out. This will ensure that he will
always be imprinted with the correct
response to your commands and that

you are always in control.

Component Care

1. Use a soft damp cloth to clean the

Transmitter and Receiver.

2. Do not use alcohol or cleaning

solutions to clean the Transmitter and
Receiver.

3. Dry the Transmitter and Receiver with

a dry, lint-free cloth should they get
wet.

4. Remove (Scout) batteries during

long-term storage.

TROUBLESHOOTING

If the Transmitter and Receiver appear to
be not working, try the following:

• Adjust the collar strap to fit better.

• Test the Receiver using the Test Light

(Instructions are on page 16). If no
light, recharge the Receiver’s battery.

• If the Transmitter display is off, first try

pressing any button. If the display
remains off, recharge the Ranger
Transmitter or replace Scout
Transmitter batteries.

• Carefully turn on the components as

shown in the Quick Start Guide
(beginning of this manual).

• Check that the Receiver contacts are

properly tightened.

• Ensure that the Receiver contacts are

touching the dog’s skin.

• If necessary, trim the dog’s hair or use

the longer contacts to ensure proper
skin contact. Never shave the dog’s
neck.

• Try a stronger stimulation level.

If you still have a problem which you
believe requires service, please call
1

1--8

80

00

0--8

82

26

6--5

55

52

27

7 to speak with an

INNOTEK consumer service agent. Many
problems can be remedied over the
phone without returning the unit for
service.