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Tips and troubleshooting – Concord Camera Eye-Q Go LCD Camera User Manual

Page 45

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7. Tips and Troubleshooting

SYMPTOM

POWER

Cannot turn on the
camera.

The camera is on
and it is not
responding.

There is something
wrong with the
color of the
captured image.

The LCD monitor is
not clear.

The LCD is not
displaying
anything.

Camera is not
responding during
image downloading
to PC.

POSSIBLE
CAUSE

Battery was not installed
correctly.

Battery is empty or weak.

Battery compartment
was not closed correctly.

The camera needs to be
reset.

White Balance is not set
properly.

The LCD plastic monitor
cover is dirty.

LCD is turned off.

The battery level is low.

The operating system
may not be allocating
adequate resources to
download the image.

POSSIBLE
SOLUTION

Install battery correctly
using the direction
indicators on the inside
of the battery cover.

Replace battery.

Close the battery
compartment properly.

Reset the camera by
removing and re-
inserting the battery.

Reset White Balance.

You should clean the
LCD monitor cover.

Turn on the LCD by
pressing .

Replace batteries.

Reset the camera by
opening and closing the
battery door. Reset the
computer.

WHITE BALANCE

LCD

DOWNLOADING PICTURES TO PC

GO LCD Manual-E (511185-00) 5/7/02 6:02 pm Page 44