Chauvet TFX-FS360 - Manual (Page 11)

Appendix
TFX-FS360 User Manual
11 2010-07-20/14:53
Claims
Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim
for items such as missing component/part, damage not related to shipping, and concealed damage,
must be made within seven (7) days of receiving merchandise.
General Troubleshooting
Symptom Solution(s)
Applies to
Lights
Foggers
& Snow Controllers
Dimmers
& Chaser
Auto shut off Check fan thermal switch reset 
Beam is very dim or not
bright Clean optical system or replace lamp

Breaker/Fuse keeps
blowing Check total load placed on device

Chase is too slow Check users manual for speed adjustment   
Device has no power Check for power on Mains.
Check device’s fuse. (internal and/or external)
  
Fixture is not responding Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings

Lamps cuts off
sporadically Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.

Light will not come on after
power failure Some discharge lamps require a cooling off period before the
electronics in the fixture can kick start it again, wait 5 to 10 minutes
before powering up

Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables or black lights.
   
Motor movements are
jerky or jumpy Possible bad motor driver or sensors
Check polarity switch on controller
 
No flash Re-install bulb, may have shifted in shipping 
No light output Check slip ring & brushes for contact
Install bulb
Call service technician
