Service information, Illuminated cabinets (available on some models), Prep shelf (available on some models) – Vintage Cellars Howard Miller Niagara User Manual
Page 2: Care and maintenance, Freight damage

SERVICE INFORMATION
This product has been manufactured using only the very finest of materials and
has been thoroughly inspected prior to leaving our manufacturing facility.
Before pursuing service, ensure that all instructions provided with your Howard
Miller product have been carefully followed. These instructions will provide
detailed information to answer most questions. Contact the Howard Miller web
site (www.howardmiller.com) for a list of frequently asked questions that may
conveniently resolve your problem or answer your questions.
In the unlikely event that your cabinet appears to need service, in NORTH
AMERICA please call one of our Customer Service Representatives at (616) 772-
7277 (extension #386). OUTSIDE NORTH AMERICA please call your distributor
or agent.
Before calling, please have the following information available. The model
number and serial number can be found on the Product Information Label, which
is typically found on the backside of the cabinet.
Model Number: ______________ Serial Number: ______________
Date Purchase: ______________ Where Purchased: __________________
Brief Description of Problem:______________________________________
Please have these instructions and the sales receipt or other comparable proof of
original purchase available at the time of your call. Most problems can be
quickly resolved without returning the cabinet for service.
Return Authorization is required for all returns to Howard Miller. If you have been
given authorization to return the product to Howard Miller, you will be provided
with a Return Authorization number (RGA#). Please include this Return
Authorization number, above your name, on the address label. Also include a
copy (original receipts should never be submitted as they can not be returned) of
the sales receipt or other comparable proof of original purchase. Returns without
prior authorization or proof of purchase may be subject to additional charges and
delays.
FREIGHT DAMAGE
It is the responsibility of the consignee to claim any
freight loss or damage directly with the carrier. If the carton indicates signs of
"visible damage", instruct the driver to note the damage on the freight bill. If the
carton contains "concealed damage", notify the carrier and request in writing
within 14 days of product receipt a carrier inspection and damage report. Failure
to notify the carrier within 14 days of product receipt may waive your rights to a
damage claim.
ILLUMINATED CABINETS (Available on some models):
Some cabinets are illuminated. Determine which lighting option is provided
with your cabinet.
TOUCH-LITE™:
The light is activated by touching the door hinge with the wire attached to it.
(Typically this is the upper right door hinge on the cabinet.)
The light begins in the OFF position. The operation is sequential and will advance
to the next light illumination level with each subsequent touch to the hinge.
1st touch = Low Light Illumination Level
2nd touch = Medium Light Illumination Level
3rd touch = High Light Illumination Level
4th touch = Turns light off
AUTO-ON:
The light will automatically turn ON when the door is opened,
and turn OFF when the door is closed.
PREP SHELF (Available on some models):
Some cabinets have a hinged, lift-up prep shelf on the inside of the drawer (Figure 7). If you would like to remove this shelf, pull the drawer all the
way open. Locate the pins on each side of the drawer that hold the shelf in position. Push one of the pins in using a narrow object. Once the pin
is pushed in far enough to clear the inside edge of the drawer, lift up on that side of the shelf. Lift the shelf out at an angle, up and away from the
drawer. It is not necessary to remove the drawer from the cabinet in order to perform this operation. (Reverse these instructions in order to
reinstall the shelf into the drawer.)
CARE AND MAINTENANCE
GENERAL GUIDELINES FOR STONE SURFACES:
Contact a stone restoration specialist regarding specific care and any
questions you might have regarding the stone surfaces (i.e. granite,
marble, etc.) that your cabinet may have. You may consider contacting
Stone Care International at 1-800-839-1654 or visit their website at
www.stonecare.com
Clean the stone surface on a regular basis with cleaning products
specifically designed for use on stone surfaces. General scouring
powders or creams may contain abrasives that can scratch the
stone surface.
Protect the stone surface from condensation or spills. (Coasters
under drink glasses and bottles can help prevent glass rings or
stains from occurring.) Products that contain lemon, vinegar or
any fluid that contains an acid or alkali, may damage stone
surfaces.
Spills: Pick up or blot spills immediately to prevent staining or
etching. Blot the spill with a clean paper towel or cloth. Don’t wipe
the area, as this will spread the spill (and possibly increase the
stain area). Flush the area with plain water. Use a cleaner or stain
remover that is specifically designed for use on stone surfaces.
Scratches and Nicks: Remove any loose debris from the stone
surfaces to prevent scratching. Minor surface scratches may be
buffed out with a polishing or restoration product specifically
designed for use on stone surfaces.
GENERAL GUIDELINES FOR CABINETRY:
Protect wood & leather surfaces from scratches, dents,
condensation or spills. Use cutting boards and coasters to protect
the surfaces. (Coasters under drink glasses and bottles can help
prevent glass rings or stains from occurring.)
Wax and polish your cabinet as frequently as you do your other
furniture. Use a non-silicone liquid or paste wax.
Avoid exposing the cabinet to direct sunlight and protect it from
extreme temperatures and humidity changes. Prolonged
exposure to direct sunlight may fade the finish while extreme
temperature and humidity changes may cause the wood to split
or crack.
Check periodically that your cabinet is level and rests firmly on all
four levelers. This is especially important the first few months if
the cabinet settles into carpet (Figures 1 and 5).
860 East Main Avenue Zeeland, Michigan 49464-1300
www.howardmiller.com
© Copyright Howard Miller
FIGURE 7
FIGURA 7
FIGURE 7
ABBILDUNG 7
Drawer
Cajón
Tiroir
Schublade
Pull drawer open
Jale el cajón para abrir
Ouvrir le tiroir
Die Schublade herausziehen
Prep Shelf
Repisa preparada
Étagère indépendante
Regal zum Zubereiten von Getränken
Lift shelf up
Levante la repisa
Soulever l’étagère
Das Regal aufklappen
Push in on pin
Empuje la clavija
Enfoncer l’ergot
Den Stift hineindrücken
Lift shelf up and out
Levante la repisa hacia
arriba y afuera
Dégager l’étagère
Das Regal anheben und
herausnehmen