Mercedes-Benz SL-Class 2006 COMAND Manual User Manual
Page 193

191
Service
Tele Aid*
If the Tele Aid system could not establish a 
voice connection to a Mercedes-Benz 
Roadside Center (e.g. the relevant cellular 
phone network is not available). The 
message 
Call failed
appears.
Terminating the connection
Roadside Assistance calls can be 
terminated using the 
ì button on the
multifunctional steering wheel or the
K
key on COMAND. The call can also be 
terminated by the Roadside Assistance 
Center.
The COMAND reverts to the system last 
active before a Tele Aid call was initiated.
Pressing the
¡ button, a call to the
Mercedes-Benz Customer Assistance 
Center will be initiated. Information 
regarding the operation of your vehicle, the 
nearest authorized Mercedes-Benz Center 
or Mercedes-Benz USA products and 
services is available to you. 
Refer to your vehicle Operator’s Manual for 
additional information.
After initiating an Information call, the 
message 
Connecting Call
will appear
on display. The system is then establishing 
a connection to the Mercedes-Benz 
Customer Assistance Center. All audio 
sources are muted.
If the connection is established, the 
message 
Call Connected
will appear
and a voice connection between the 
Roadside Assistance Center and the 
vehicle occupants is established soon 
after.
i
During an active Roadside Assistance 
call, switching to another application 
(e.g. Navigation*) is possible.
Information call
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