Troubleshooting, Problem solution – Gastroback 40985 Design Classic Digital Mixer User Manual
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Troubleshooting
The Design Classic Digital Mixer is reliable and robust and handling it with care it will oper-
ate properly. For the case that problems show up you can solve the problems on your own
using the trouble shooting guide.
WARNING:
Only use the appliance for the intended use. For attendance and repair take
the appliance to an authorised service centre.
Problem
Solution
The motor gets stuck or
slows down.
Use a higher speed for processing. If necessary (because the container is overloaded) pour out part
of the content of the container. Chop hard ingredients such as nuts or chocolate before putting them
into the container.
The motor stops or you can
not turn the motor on again.
Turn the appliance ‚OFF‘, if the motor stops all of a sudden or stalls during operation to avoid over-
heating. Go through following checking list:
•
The unit automatically shuts off after operating for 2 minutes. If you want to operate again, unplug the
appliance, wait 1 minute and plug in again.
•
Take the container off the motor block and clear out firmly bounded food that blocks the blade
using a spoon. Do not use force to avoid damaging the blade.
•
Chop hard ingredients such as nuts or chocolate before putting them into the container. If neces-
sary (because the container is overloaded) pour out part of the content of the container and try
to restart the motor using a higher speed.
ATTENTION: Do not try to mix ingredients of very hard consistency or ingredients which are too big
in size to avoid overloading the motor. Do not overfill the container. Process very hard foods in more
than one go. The mixer is not intended for chopping nuts with shell, bones or similar hard ingredients.
The bottom of the container
untightens during operation;
liquid leaks.
Turn the appliance ›OFF‹ and pull the plug out of the power outlet. Empty the container. Clean and
dry the motor block. If any ingress of moisture into the motor block or through the louvre take the
appliance for technical maintenance and repair to an authorised specialised reparation shop.
TIP: Before filling liquid into the container check if the container is leak-proof by filling it with water. If
the container is leaking take the appliance for technical maintenance and repair to an authorised
specialised reparation shop.
It is not possible to get the
container leak-proof; Liquid
leaks from the bottom of the
container.
Empty the container. Check if there are crusts or damages on the single parts. Clean the parts if neces-
sary. Take the appliance for technical maintenance and repair to an authorised service center.
Replace damaged parts by original spare parts of the manufacturer.
ATTENTION: Never use the appliance with improper or damaged parts. Only use spare parts
provided and made by the manufacturer. Contact you vendor for help.
NOTE: The holder is glued tight to the glass container and cannot be disassembled.
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