Troubleshooting – Code 3 XP 9500 User Manual

Page 7

PROBLEM

LED directional
module not
operating when
powered.

Lamp or LED
module does not
come on when it
should (based on
controller function)

POSSIBLE CAUSE

a. Bad power/ground

connection.

b. Defective module.

a. Bad lamp or defective
LED module

b. Defective wiring
connection

a. Control box is damaged

SOLUTION

a. Fix connection.

b. Replace module.

LED MODULE

TROUBLESHOOTING GUIDE

Troubleshooting

All XP9500 lightbars are thoroughly tested prior to shipment. However, should you encounter a
problem during installation or during the life of the product, follow the guide below for information
on repair and troubleshooting. Additional information may be obtained from the factory technical
help line at 314-996-2800.

Note: LED modules must be replaced as a module. There are no user serviceable parts.

QUESTIONS

Are the
controller
panel LED
indicators
functioning
properly?

Yes

N/A

a. Replace lamp or LED module

b. Repair connection

a. Return to Code 3