Code 3 vLink - Manual (Page 28)

28
Troubleshooting Guide
Problem Probable Cause Remedy
I cannot connect to my vLink. • Attempting to connect to the
wrong vLink.
• Attempting to connect to a
vLink that has the password
set.
• vLink already in use.
Several factors could cause this. Be
certain that you are attempting to
connect to the vLink network; in a
shop environment, check that others
within range have not connected.
I start to connect, but the phone asks
me for the SSID and a password.
• vLink SSID and password
have been set by user.
SSID and password are required info
to connect. This is normal.
Each time I try to connect to vLink a
screen pops-up which says login.
• This is seen on the Apple
iPhone. Apple auto login
feature is set to on.
Go to the apple settings utility and edit
the vLink network settings by turning
off the auto login option.
During the setup process, when I
type in the IP address, the vLink main
menu (as shown in the manual) never
loads.
• Phone is not connected to
the vLink network.
• vLink address is being typed
wrong.
Check to be certain that you are
connected to the vLink network.
Check to be sure that you are typing
the correct ip address “192.168.30.1”.
I have successfully completed the
setup process and tested the vLink
with my system installation, but while
demonstrating it later, I couldn’t
connect.
• You may not have completed
the setup process by
entering a unique password.
Under this condition, others
would be able to join your
vLink. Note: only one phone
at a time may be connected
to vLink. So, if someone else
connects to your vLink, you
will not be able to connect.
Turn the vLink OFF/ON and then
quickly connect. Once connected,
complete the setup process by
creating a unique ssid and password.
I have changed my vLink password
from the default “password” to
“password1” but I’ve found that others
can still join my vLink.
• Your unique password
cannot include any form
of the default password
“password”.
Change the SSID and password
to something that is unique and
meaningful to you.
Even though my car is off, I can still
connect to my vLink.
• vLink is not powered from
a switched ignition power
source.
Correct wiring connection.
When I push the air horn button, the
air horn locks on and I have to push
the button again to turn the airhorn off.
• The air horn button is not
configured as a momentary
switch.
Enter configuration mode and check
the momentary box for the air horn
button.
I can join the network on my VLNK-U.
Why don’t I get an output when I
energize any of the switches?
• +12VDC is not connected to
the 30A input terminal
Using a 10AWG wire terminated with
an appropriately sized ring terminal
and user supplied fuse, connect
+12VDC to the terminal stud on the
VLNK-U circuit board.