Product returns, Warranty – Code 3 Torus NarrowStik User Manual

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Revision 1, 01/2013- Instruction Book Part No.T15231

PRODUCT RETURNS

If a product must be returned for repair or replacement*, please contact our factory to obtain a Return

Goods Authorization Number (RGA number) before you ship the product to Code 3, Inc. Write the RGA number

clearly on the package near the mailing label. Be sure you use sufficient packing materials to avoid damage to

the product being returned while in transit.

*Code 3, Inc. reserves the right to repair or replace at its discretion. Code 3, Inc. assumes no responsibility or liability for expenses incurred for the removal and /or

reinstallation of products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of products returned to sender after the service has been

rendered.

Code 3®, Inc.

10986 N. warson Road

St. Louis, Missouri 63114-2029—USA

Ph. (314) 426-2700 Fax (314) 426-1337

www.code3pse.com

NEED hELP? Call our Technical Assistance hOTLINE - (314) 996-2800

Code 3 and TriCore

are registered trademarks of Code 3, Inc. a subsidiary of Public Safety Equipment, Inc.

wARRANTY

This product with TriCore

Technology or Torus technology was tested and found to be operational at

the time of manufacture. Provided this product is installed and operated in accordance with the manufacturer's

recommendations, Code 3®, Inc. warrants all parts and components (with the exception of all incandescent

and halogen bulbs) of the product to be free of defects in material and workmanship for a period of one (1) year

and TriCore light heads for a period of five (5) years from the date of purchase. This Warranty excludes normal

wear & tear. Units demonstrated to be defective within the warranty period will be repaired or replaced at the

factory service center at no cost. Code 3, Inc. will return the repaired product with transportation cost prepaid.

Code 3, Inc. assumes no liability for expenses incurred in the packaging, handling, and shipping of the product

to the Factory Technical Service Department for repair. For in-warranty product return authorization, questions

regarding product warranty coverage or questions regarding out-of-warranty repair quotes, contact the Factory

Technical Service Department.

The TriCore and Torus light heads are sealed as part of the quality control process. This Warranty is void

if, in the judgment of Code 3, Inc. (1) an attempt has been made to break the light head seal or repair the light

head, and/or (2) the product has been used with inappropriate or inadequate wiring or circuit protection, and/or

(3) the product has failed as a result of abuse or unusual use and/or accidents.

CODE 3, INC. ShALL IN NO wAY BE LIABLE FOR ANY OThER DAMAgES RELATINg TO ThE

PRODUCT INCLUDINg BUT NOT LIMITED TO CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPE-

CIAL DAMAgES OR LOST PROFITS OR REVENUE; NOR ANY ExPENSES INCURRED IN ThE REMOV-

AL AND/OR RE-INSTALLATION OF PRODUCTS REQUIRINg SERVICE AND/OR REPAIR.

ExCEPT AS SET FORTh ABOVE, CODE 3, INC. MAKES NO OThER ExPRESS OR IMPLIED

wARRANTIES whATSOEVER, INCLUDINg, wIThOUT LIMITATION, wARRANTIES OF FITNESS FOR A

PARTICULAR PURPOSE OR MERChANTABILITY, wITh RESPECT TO ThIS PRODUCT.