Warranty, Product returns – Code 3 Tahoe Citadel User Manual
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Revision 0, 07/18/2013 - Instruction Book Part No. T15702 ©2013
Code 3, Inc. Printed in USA
Code 3®, Inc.
10986 N. Warson Road
St. Louis, Missouri 63114-2029—USA
Ph. (314) 426-2700 Fax (314) 426-1337
www.code3pse.com
Code 3 is a registered trademark of Code 3, Inc. a subsidiary of Public Safety Equipment, Inc.
WARRANTY
Code 3, Inc.’s emergency devices are tested and found to be operational at the time of manufacture. Provided
they are installed and operated in accordance with manufacturer’s recommendations, Code 3, Inc. guarantees all
parts and components except the lamps to a period of 1 year, LED Lighthead modules to a period of 5 years (unless
otherwise expressed) from the date of purchase or delivery, whichever is later. Units demonstrated to be defective
within the warranty period will be repaired or replaced at the factory service center at no cost.
Use of lamp or other electrical load of a wattage higher than installed or recommended by the factory, or use
of inappropriate or inadequate wiring or circuit protection causes this warranty to become void. Failure or destruction
of the product resulting from abuse or unusual use and/or accidents is not covered by this warranty. Code 3, Inc.
shall in no way be liable for other damages including consequential, indirect or special damages whether loss is due
to negligence or breach of warranty.
CODE 3, INC. MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY INCLUDING, WITHOUT LIMITA-
TION, WARRANTIES OF FITNESS OR MERCHANTABILITY, WITH RESPECT TO THIS PRODUCT.
NEED HELP? Call our Technical Assistance HOTLINE - (314) 996-2800
PRODUCT RETURNS
If a product must be returned for repair or replacement*, please contact our factory to obtain a Return Goods
Authorization Number (RGA number) before you ship the product to Code 3, Inc. Write the RGA number clearly on
the package near the mailing label. Be sure you use sufficient packing materials to avoid damage to the product
being returned while in transit.
*Code 3, Inc. reserves the right to repair or replace at its discretion. Code 3, Inc. assumes no responsibility or liability for expenses incurred for the removal and /or reinstallation of
products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of products returned to sender after the service has been rendered.