Warranty, Product returns – Code 3 Essex User Manual

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WARRANTY

Code 3®, Inc.’s emergency devices are tested and found to be operational at the time of manufacture. Provided

they are installed and operated in accordance with manufacturer’s recommendations, Code 3®, Inc. guarantees all parts

and components except the lamps to a period of 1 year, LED Light head modules to a period of 5 years (unless otherwise

expressed) from the date of purchase or delivery, whichever is later. Units demonstrated to be defective within the warranty

period will be repaired or replaced at the factory service center at no cost.

Use of lamp or other electrical load of a wattage higher than installed or recommended by the factory, or use of

inappropriate or inadequate wiring or circuit protection causes this warranty to become void. Failure or destruction of the

product resulting from abuse or unusual use and/or accidents is not covered by this warranty. Code 3®, Inc. shall in no way

be liable for other damages including consequential, indirect or special damages whether loss is due to negligence or breach

of warranty.

CODE 3®, INC. MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY INCLUDING, WITHOUT LIMITATION,

WARRANTIES OF FITNESS OR MERCHANTABILITY, WITH RESPECT TO THIS PRODUCT.

PRODUCT RETURNS

If a product must be returned for repair or replacement*, please contact our factory to obtain a Return

Goods Authorization Number (RGA number) before you ship the product to Code 3®, Inc. Write the RGA

number clearly on the package near the mailing label. Be sure you use sufficient packing materials to

avoid damage to the product being returned while in transit.

*Code 3®, Inc. reserves the right to repair or replace at its discretion. Code 3®, Inc. assumes no responsibility or liability for expenses incurred for the removal and /or reinstallation of products requiring service

and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of products returned to sender after the service has been rendered.

Problems or Questions? Call The Technical Assistance HOTLINE - (314) 996-2800

Code 3, Inc.

10986 N. Warson Road

St. Louis, Missouri 63114-2029—USA

Ph. (314) 426-2700 Fax (314) 426-1337

www.code3pse.com

Code 3,® Inc., a subsidiary of

Public Safety Equipment, Inc.

Revision 2, 2/2011 - Instruction Book Part No. T52233

Code 3 is a registered trademark of

Code 3, Inc.

Maintenance

Use mild detergent, warm water and a soft cloth to clean lens surfaces. Use of any other chemicals may void product

warranty. Thoroughly dry before reinstalling.