Troubleshooting – Catler TM 8010 User Manual
Page 28
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TROUBLESHOOTING
POSSIBLE
PROBLEM
EASY SOLUTION
Tea Maker
will not
switch ‘ON
• Check that the power plug is securely inserted into the
outlet.
• Insert the power plug into an independent outlet.
• Insert the power plug into a diff erent outlet.
• Reset the circuit breaker if necessary.
• For additional safety the Tea Maker is fi tted with
a thermal cut out. In the event of severe overheating,
the Tea Maker will automatically shut down to prevent
further damage. Should this continue, call the autho-
rised service centre.
The Tea
Maker will
not work
• Check that the Glass Jug is securely positioned on the
Power Base.
The LCD light
has gone out
• The Tea Maker TM 8010 goes into standby mode if not
used for 3 minutes. When in standby mode, the LCD
screen will cease to illuminate.
• To re-activate the Tea Maker out of standby mode:
- Remove then replace the Glass Jug from the Power
Base.
- Press any button on the Power Base except the HOT
WATER|Cancel or TEA|Cancel buttons.
The LCD screen will re-illuminate.
I cannot
select
a certain
function
• Certain features cannot be selected or changed dur-
ing the heating or brewing cycle. The LCD screen may
temporarily change or a sound alert may be heard, but
no changes to the cycle will be made.
The LCD
screen
displays
‘RESET’
• The LCD screen will display a fl ashing ‘RESET’ when
there is a resettable electronic issue. Remove the plug
from the wall outlet, wait 5 seconds, then plug back in.
• Call the authorised service centre if the ‘RESET’ mes-
sage continues.
POSSIBLE
PROBLEM
EASY SOLUTION
The LCD
screen
displays
‘ERROR’
• The LCD screen will display a fl ashing ‘ERROR’ when
there is a non-resettable issue with the appliance.
Should this occur, call the authorised service centre.
I would like
to have the
Tea Maker’s
default
settings back
• Even when unplugged from the wall outlet, the Tea Mak-
er will remember the last setting used for each function.
• To restore the Tea Maker’s default settings for each
function, simultaneously press and hold AUTO START
and KEEP WARM buttons for 2 seconds.
The ‘BASKET
CYCLE’
feature /
BASKET
button does
not work
• The basket cycle is only operational during brewing
cycles that are under 10 minutes.
• The Tea Basket cannot be lowered during the heating
up phase of normal operation.
After boiling
water,
bubbles
appear
around the
temperature
sensor
• This is normal for the functionality of the Tea Maker.
My tea tastes
too weak or
too strong
• Tea taste is a personal preference and may require ex-
perimentation to get it to your liking. For stronger tast-
ing tea, increase the amount of tea or brew time (see
Page 15 and 21). For a weaker tasting tea, decrease the
amount of tea or brew time (see page 15 and 21).
There is
a rattling
noise inside
the Glass Jug
• This is normal. The noise is from the magnet located
inside the jug post and may be heard when the Tea
Basket is not attached.
TROUBLESHOOTING