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Troubleshooting – Catler TM 8010 User Manual

Page 28

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28

TROUBLESHOOTING

POSSIBLE
PROBLEM

EASY SOLUTION

Tea Maker
will not
switch ‘ON

• Check that the power plug is securely inserted into the

outlet.

• Insert the power plug into an independent outlet.
• Insert the power plug into a diff erent outlet.
• Reset the circuit breaker if necessary.
• For additional safety the Tea Maker is fi tted with

a thermal cut out. In the event of severe overheating,
the Tea Maker will automatically shut down to prevent
further damage. Should this continue, call the autho-
rised service centre.

The Tea
Maker will
not work

• Check that the Glass Jug is securely positioned on the

Power Base.

The LCD light
has gone out

• The Tea Maker TM 8010 goes into standby mode if not

used for 3 minutes. When in standby mode, the LCD
screen will cease to illuminate.

• To re-activate the Tea Maker out of standby mode:
- Remove then replace the Glass Jug from the Power

Base.

- Press any button on the Power Base except the HOT

WATER|Cancel or TEA|Cancel buttons.

The LCD screen will re-illuminate.

I cannot
select
a certain
function

• Certain features cannot be selected or changed dur-

ing the heating or brewing cycle. The LCD screen may
temporarily change or a sound alert may be heard, but
no changes to the cycle will be made.

The LCD
screen
displays
‘RESET’

• The LCD screen will display a  fl ashing ‘RESET’ when

there is a resettable electronic issue. Remove the plug
from the wall outlet, wait 5 seconds, then plug back in.

• Call the authorised service centre if the ‘RESET’ mes-

sage continues.

POSSIBLE
PROBLEM

EASY SOLUTION

The LCD
screen
displays
‘ERROR’

• The LCD screen will display a  fl ashing ‘ERROR’ when

there is a non-resettable issue with the appliance.

Should this occur, call the authorised service centre.

I would like
to have the
Tea Maker’s
default
settings back

• Even when unplugged from the wall outlet, the Tea Mak-

er will remember the last setting used for each function.

• To restore the Tea Maker’s  default settings for each

function, simultaneously press and hold AUTO START
and KEEP WARM buttons for 2 seconds.

The ‘BASKET
CYCLE’
feature /
BASKET
button does
not work

• The basket cycle is only operational during brewing

cycles that are under 10 minutes.

• The Tea Basket cannot be lowered during the heating

up phase of normal operation.

After boiling
water,
bubbles
appear
around the
temperature
sensor

• This is normal for the functionality of the Tea Maker.

My tea tastes
too weak or
too strong

• Tea taste is a personal preference and may require ex-

perimentation to get it to your liking. For stronger tast-
ing tea, increase the amount of tea or brew time (see
Page 15 and 21). For a weaker tasting tea, decrease the
amount of tea or brew time (see page 15 and 21).

There is
a rattling
noise inside
the Glass Jug

• This is normal. The noise is from the magnet located

inside the jug post and may be heard when the Tea
Basket is not attached.

TROUBLESHOOTING