Quickspecs – Compaq 8-EL User Manual
Page 3
QuickSpecs
StorageWorks Fibre Channel
SAN Switch 8-EL by Compaq
DA-10647
North America — Version 7 — March 21, 2002
3
K
E Y
F
E A T U R E S
(continued)
Options
207104-B21: Multiple E-port Connectivity software option
167365-B21: Rack mount kit for 8- and 16-port SAN Switches
380561-B21: Short-Wave (500 meter) removable GBIC (single)
340412-B21: Long-Wave (10 km) removable GBIC (pair)
Warranty
Three year total; one-year on-site service, next business day response
Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.
S
E R V I C E
& S
U P P O R T
, C
A R E
P
A Q
A N D
W
A R R A N T Y
I
N F O R M A T I O N
Software Product Services
•
Standalone telephone support
•
Rights to new license version
•
Media and documentation updates
Hardware Product Services
•
Installation services
•
On-site maintenance (includes warranty support)
•
Response time upgrades during the warranty period
•
Post-warranty coverage
•
RAID setup and performance consulting via statement of work
For additional hardware installation and maintenance information, please refer to the URLs listed below:
Warranty Upgrade Options
•
Response - Upgrade on-site response from next business day to same day 4 hours
•
Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
•
Duration - Select duration of coverage for a period of 1, 3, or 5 years
Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.