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Quickspecs – Compaq 8-EL User Manual

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QuickSpecs

StorageWorks Fibre Channel

SAN Switch 8-EL by Compaq

DA-10647

North America — Version 7 — March 21, 2002

3

K

E Y

F

E A T U R E S

(continued)

Options

207104-B21: Multiple E-port Connectivity software option
167365-B21: Rack mount kit for 8- and 16-port SAN Switches
380561-B21: Short-Wave (500 meter) removable GBIC (single)
340412-B21: Long-Wave (10 km) removable GBIC (pair)

Warranty

Three year total; one-year on-site service, next business day response

Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.

S

E R V I C E

& S

U P P O R T

, C

A R E

P

A Q

A N D

W

A R R A N T Y

I

N F O R M A T I O N

Software Product Services

Standalone telephone support

Rights to new license version

Media and documentation updates


Hardware Product Services

Installation services

On-site maintenance (includes warranty support)

Response time upgrades during the warranty period

Post-warranty coverage

RAID setup and performance consulting via statement of work


For additional hardware installation and maintenance information, please refer to the URLs listed below:

http://www.compaq.com/services/carepaq/us/install/

http://www.compaq.com/services/carepaq/us/hardware/


Warranty Upgrade Options

Response - Upgrade on-site response from next business day to same day 4 hours

Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days

Duration - Select duration of coverage for a period of 1, 3, or 5 years

Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.