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Quickspecs – Compaq 8-EL User Manual

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QuickSpecs

StorageWorks Fibre Channel

SAN Switch 8-EL by Compaq

DA-10647

North America — Version 7 — March 21, 2002

4

S

E R V I C E

& S

U P P O R T

, C

A R E

P

A Q A N D

W

A R R A N T Y

I

N F O R M A T I O N

(continued)

CarePaq Information
Sample part numbers:

FM-

**

XHW-36, 3 year, uplift to 5 x 9, Next Day Response

FM-

**

4HR-36, 3 year, uplift to 5 x 9, 4-hour Response

FM-

**

724-36, 3 year, uplift to 7 x 24, 4-hour Response

** represents a two digit product specific code

CarePaq is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage.

CarePaq is not available for less than the product’s warranty duration.

CarePaq is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty

Start Date (delivery date to end user customer). Proof of purchase may be required.

CarePaq services are prepaid.


For additional CarePaq (hardware & software) information, as well as orderable part numbers, please refer to the URL listed below:

http://www.compaq.com/services/carepaq/index.html


Components
The following brick level options/components do not have individual CarePaqs. These items will be included in product CarePaqs into which they are

installed.
Disk Drives

Tape Drives

CD/DVD ROM

SCSI Hubs in SBBs

Adapters

Bus Converters

Backplane RAID Controllers Power Supplies

Cabling

Fans

What is Storage Services Bundling?

The Storage Services Bundling takes the existing storage products along with the existing services and creates bundles of storage hardware/software and

appropriate services. The increased level of support provides for a higher level of storage system availability for the customer.