Talkswitch 48-CAS - Manual (Page 6)

Call Back:
There are 4 Auto Call Back accounts per TalkSwitch unit. To use an announced message
for a particular Auto Call Back account, you need to record the announced message
on the same unit as the account. This means calling in on a line that is physically
connected to the unit with the account or using an extension connected to the unit.
Ring Groups:
There are 10 global ring groups. Each is capable of ringing any extension on the network.
Park Orbits:
There are 10 global Park Orbits. Any unit can park a call and retrieve a call from any
other unit.
8. OPTIMIZING TALKSWITCH FOR NETWORK USE
Line Hunt Groups
By default, the system tries to place outgoing calls on the same TalkSwitch unit the
call originates to reduce traffic across the LAN.
Voicemail
All local and remote extension voicemail data is stored on the unit where the extensions
physically reside. If a unit is completely filled with voicemail messages, new messages
will not be stored on other units, instead the system will respond with the prompt,
"voicemail is not available at this time" and not accept the messages for any mailbox
belonging to that unit.
Additional memory can be added to any unit using TalkSwitch memory cards.
9. WHAT HAPPENS IF THE NETWORK CRASHES?
Each TalkSwitch unit will still be able to answer incoming calls and transfer them to
local extensions, remote extensions and voicemail on their unit. In addition all auto
attendants and call handling parameters are cloned on each box, so incoming calls will
be handled with full auto attendant functionality. However because the TalkSwitch
units can no longer communicate with each other, no calls can be transferred to other
units. In this case callers will hear a message which says 'I'm sorry that extension is
not available at this time, please try again later'.
Once the network is up and working again, the TalkSwitch units will re-establish their
connections and automatically restore its call handling ability.
W W W.T A L K S W I T C H . C O M 6
N E T W O R K I N G T A L K S W I T C H 4 8 - C A s / 4 8 - C V A s
About TalkSwitch
TalkSwitch® is dedicated to providing small
and multi-location businesses with innovative
telecommunications solutions. Since 1990,
TalkSwitch has delivered rich features, high
functionality and unbeatable value. Ideal for
businesses with up to 32 telephone users per
office, TalkSwitch systems provide users with
options to connect to both the traditional
telephone network (PSTN) and Voice over IP
(VoIP) networks. TalkSwitch is headquartered
in Ottawa, Canada. For more information
call (888) 332-9322 or visit our website at
www.talkswitch.com
© TalkSwitch 2005
Under 'System Information', the software will have
'Hunt lines on same unit first' checked as the default
to facilitate this.