Talkswitch 48-CAS - Manual (Page 5)

6. PROGRAMMING ACROSS THE NETWORK
Selecting a TalkSwitch Unit (tabs)
You have the ability to configure all the units on the LAN at the same time using the
TalkSwitch Configuration software. Each unit is identified with a tab at the top of the
configuration window. See below.
Configuration settings that use multiple tabs
System Information:
Telephone Lines, Local Extensions, Remote Extensions
Voicemail:
Local Ext. Voicemail, Remote Ext., Voicemail, General
Voicemail
Call Handling:
Telephone Lines, Local Extensions, Remote Extensions
Call Back/Call Bridge:
Auto Call Back
Options:
Audio Controls.
7. SPECIAL CONSIDERATIONS
Multiple units on a LAN will function as a single phone system. Some features are
global in nature and do not scale when you add more units, other features do scale.
The features below deserve special attention to make sure you get the most from your
TalkSwitch.
Auto Attendants
There are a total of 9 Auto Attendants shared by all units on the LAN, this means that
all inbound calls can be answered by the same Auto Attendant no matter which unit
the incoming call came to. When a new auto attendant is recorded on any unit, it is
automatically 'cloned' onto all the other units without further instruction from you.
Music on Hold
Each unit needs to be supplied with it's own audio source if you want music-on-hold
for the extensions associated with the unit. There are two possible solutions; the first
is to use an 1/8" audio splitter to put the same music source into all units (they can
be purchased from most electronics stores). The second is to use different audio
sources for each unit. In this situation the music on hold will change when the call is
transferred from one unit to another across the LAN.
W W W.T A L K S W I T C H . C O M 5
N E T W O R K I N G T A L K S W I T C H 4 8 - C A s / 4 8 - C V A s
‘TalkSwitch 1’ corresponds to the TalkSwitch with unit ID 1, ‘TalkSwitch 2’ with unit ID 2, etc.